Cynthia Zingale

• Prepared reports of activitities,evaluations

recomandations and decisions.

• Answer incoming calls daily.
• Respond to customer calls and emails and answer

questions about products and services.

• Process orders and ensure they are fulfilled.
• Handle customer complaints or concerns.
• Log all contacts in our customer data base system accurately general administration tasks, such as copying and filling.
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
• Daily staff meetings to relay general information or to address specific topics.
• Protect the privacy of protected health information.

SKILLS

• Ability to multi-task,prioritize work and collaborate effectively under pressure.
• Ability to work independently and proactively.
• Communication to clearly convey points to different audiences, positive can do attitude.

EDUCATION

High scool diploma

Chippewa Valley Technical College

EXPERIENCE

• Caregiver
• Participate in case reviews,consulted with team caring for clients,to evaluate clients needs and plan for continuing services.
• Evaluated applications, Records and documents to gather information about eligibility for care.
• Prepared and maintained records of client progress and services performed,reporting changes in client condition to manager and supervisor.
• Administered bedside and personal care,such as ambulation and personal hygiene assistance.
• Performed healthcare - related tasks, such as monitoring vital signs and medication, under direction of registered nurses and physiotherapists.
• Completed and submitted clinical documentation in accordance with agency guidelines.
• Observed physical and mental conditions, intake and output and exercise to monitor client condition.
• Responded appropriately to physical,emotional and developmental needs of residents.
• Established personal relationships with clients to maintain patient comfort and care.
• Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
• Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
• Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
• Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.