Paula Kaye Martin
Mesa,AZ
Summary
Dynamic Compliance Officer with 20+ years of experience and solid reputation for organization, compassion and attention to detail. Always enthusiastic to take on new cases and support patients' speech and communication goals through creative and effective treatment planning. Highly personable and productive clinical professional. Lead team through accreditation of the Joint Commission, external audits with regulatory agencies at the state level. Dynamic Clinician and Corporate Compliance Officer at Synergy Mental Health and Wellness, adept at enhancing patient outcomes through evidence-based practices and fostering trustful relationships. Skilled in comprehensive patient records and cross-functional collaboration, I implemented compliance training programs, ensuring adherence to HIPAA standards and promoting a culture of continuous improvement.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Clinician and Corporate Compliance Officer
Synergy Mental Health and Wellness
05.2022 - Current
- Collaborated with healthcare teams to ensure patient-centered care and effective treatment plans.
- Assisted in gathering and documenting patient histories and relevant clinical information.
- Supported implementation of treatment protocols, enhancing patient engagement and compliance.
- Participated in training sessions to improve clinical skills and knowledge of therapeutic techniques.
- Maintained accurate records of patient interactions, ensuring confidentiality and compliance with regulations.
- Developed supportive relationships with patients, fostering trust and open communication during sessions.
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Conducted group therapy sessions to facilitate skill development, coping strategies, and emotional processing among participants.
- Improved patient outcomes by implementing evidence-based clinical practices and interventions.
- Assisted in developing compliance policies and procedures to ensure regulatory adherence.
- Collaborated with team members to identify potential compliance risks and recommend solutions.
Compliance Officer
ChangePoint Integrated Health
10.2000 - 04.2022
- Conducted compliance audits to ensure adherence to regulatory standards and internal policies.
- Reviewed and updated compliance documentation to reflect changes in laws and regulations.
- Collaborated with cross-functional teams to implement compliance training programs for staff.
- Monitored industry trends to identify potential compliance risks and recommend mitigation strategies.
- Assisted in the preparation of necessary documentation for regulatory inspections and inquiries.
- Evaluated existing compliance processes, recommending improvements to enhance efficiency and accuracy.
- Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.
- Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
- Demonstrated adaptability in response to evolving industry standards, maintaining best practices in a dynamic regulatory environment.
- Developed comprehensive training programs to increase employee awareness of compliance requirements and expectations.
- Designed risk assessment frameworks to evaluate organizational vulnerabilities and prioritize areas requiring attention.
- Coordinated with external regulators to clarify compliance expectations and ensure company practices were fully aligned.
Education
ABD Doctorate of Education - Organizational Leadership
Grand Canyon University
Phoenix, AZLeadership
Grand Canyon University
Phoenix, AZ05-2011
Master of Education / Counseling - Human Relations / Counseling
Northern Arizona University
Flagstaff, AZ05-2005
Skills
- Comprehensive patient records
- Patient evaluation and Direct Care
- Cross-functional collaboration
- Effective small group facilitator
- Experience with HIPAA standards
- Efficient management of recordkeeping requirements
- Ensuring quality assurance compliance
- Data analysis
- Commitment to patient safety
- SOAP notes expertise
- Continuous improvement initiatives
- Collaborative project engagement
Certification
- Licensed Independent Addictions Counselor (LIAC) Arizona
- Certified Healthcare Compliance (CHC)
Timeline
Clinician and Corporate Compliance Officer
Synergy Mental Health and Wellness
05.2022 - Current
Compliance Officer
ChangePoint Integrated Health
10.2000 - 04.2022
ABD Doctorate of Education - Organizational Leadership
Grand Canyon University
Leadership
Grand Canyon University
Master of Education / Counseling - Human Relations / Counseling
Northern Arizona University
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