Paula M. Vazquez
Alva,FL
Summary
I am a highly focused professional with extensive experience in payroll supervision, timekeeping, human resources task, creating purchase orders and fleet administration. Adept at managing personnel files, ensuring compliance with labor laws, and resolving payroll discrepancies. Strong skills in strategic planning, employee relations, and customer service, bringing exceptional organizational and problem-solving abilities to the table.
Overview
3
3
years of professional experience
Work History
Human Resources Assistant
Crown Capital Management
07.2023 - Current
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
Payroll Supervisor
Crown Capital Management
01.2023 - Current
- Served as primary point of contact for all interdepartmental inquiries regarding payroll policies and procedures, enhancing communication between teams.
- Assisted employees with resolving any payroll-related issues or concerns in a timely manner, maintaining positive relationships within the organization.
- Managed a team of payroll specialists, ensuring timely and accurate processing for over 400 employees.
- Developed comprehensive training materials for new hires, contributing to their successful onboarding into the payroll department.
- Maintained employee confidence by keeping all payroll information strictly confidential while addressing concerns professionally.
Timekeeper
Crown Capital Management
01.2023 - Current
- Verified timekeeping records and handled any discrepancies with employees.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Maintained detailed records of employee attendance, including sick days, vacation time, and overtime hours.
- Ensured compliance with labor laws and company policies by monitoring hours worked and flagging potential violations for resolution.
- Reduced payroll errors by meticulously reviewing timesheets and resolving discrepancies before final submission.
Purchase Coordinator
Crown Capital Management
12.2021 - Current
- Coordinated with finance department on purchase order approvals, invoice reconciliation, and budget tracking activities, improving financial accuracy and transparency.
- Managed purchase order process from initiation to completion, including obtaining quotes, preparing documentation, tracking deliveries, and resolving discrepancies.
- Enhanced internal customer satisfaction through proactive communication regarding order status updates or anticipated issues/delays requiring attentionresolution.
Fleet Administrator
Crown Capital Management
09.2021 - 04.2023
- Collaborated with senior management to develop strategic plans for fleet expansion and replacement cycles based on budget constraints and operational needs.
- Ensured compliance with all regulations by maintaining accurate records of vehicle inspections, registrations, and insurance policies.
- Developed strong relationships with vendors to secure competitive pricing on parts and services, ultimately reducing operational costs.
Customer Service Representative
Crown Capital Management
10.2022 - 01.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Eye Care Intern
Pearls Vision
06.2021 - 08.2021
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Education
High School Diploma -
East Lee County High School
715 Thomas Sherwin Ave, Lehigh Acres, FL 3397407.2021
Skills
- Administrative Skills
- Team Player
- Employee Relations
- Human Resources Support
- Payroll Administration
- Background Checks
- High social awareness
- Workforce Planning
- Problem-Solving
- Data Entry
- Microsoft Office
- Critical Thinking
- Work Planning and Organization
- Attention to Detail
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Assistant
Crown Capital Management
07.2023 - Current
Payroll Supervisor
Crown Capital Management
01.2023 - Current
Timekeeper
Crown Capital Management
01.2023 - Current
Customer Service Representative
Crown Capital Management
10.2022 - 01.2023
Purchase Coordinator
Crown Capital Management
12.2021 - Current
Fleet Administrator
Crown Capital Management
09.2021 - 04.2023
Eye Care Intern
Pearls Vision
06.2021 - 08.2021
High School Diploma -
East Lee County High School
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