Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paula Michelle Brunido

Boise,ID

Summary

Detail-oriented and knowledgeable Chiropractic Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational english abilities. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Chiropractic Assistant

Better Life Chiropractic
11.2021 - 10.2022
  • Answered phones to respond to customer questions, provide information and schedule appointments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted chiropractor during patient exams to implement treatment plans quickly.
  • Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
  • Performed electric muscle stimulation, and mechanical traction.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
  • Performed administrative tasks by maintaining inventory, ordering supplies and scheduling staff meetings.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Oriented and trained new staff on proper procedures and policies.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Followed appropriate procedures to minimize patient's exposure to radiation.

Certified Nurse Assistant

Stonebridge Health Care Solutions
03.2021 - 11.2021
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

Certified Nursing Assistant

Elwyn California
01.2021 - 03.2021
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in paper health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Supported needs of 6+ residents under long-term care.

Certified Nursing Assistant

CareMeridian Neurorestorative
05.2020 - 02.2021
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Supported needs of 9+ residents under long-term care.

Restaurant Waitress

SeaBrisa's Eatery
02.2020 - 05.2020
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Operated POS systems to cash out customer checks and complete order transactions.
  • Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Checked guests' identification before serving alcoholic beverages.

Swim Coach

San Benito Aquatics
05.2015 - 08.2017
  • Coached youth aged 4 to 17 for competitive swim team and oversaw participation in 8-10 events annually.
  • Alleviated athlete stress and boosted overall enthusiasm for long practices through positive attitude and motivational techniques.
  • Implemented exercise programs and training strategies to bolster individual and team performance.
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Adapted teaching techniques to different learning styles.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Prepared equipment before each class class and stored items promptly after classes.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
  • Challenged athletes by consistently using positive reinforcement and gentle criticism.
  • Prepared athletes for special competitions and tournaments.

Education

No Degree -

Gavilan College
Gilroy, CA

Bachelor of Science - Nursing

Lewis-Clark State College
Lewiston, ID
12.2024

Associate of Science - Nursing

College of Western Idaho
Nampa, ID
05.2024

Bachelor of Science - Exercise Physiology

California State University - Chico
Chico, CA
05.2019

High School Diploma -

San Benito High School
Hollister, CA
05.2015

Skills

  • Patient Relations
  • Efficiency Improvement
  • Patient Information Maintenance
  • Medical Billing
  • Continuous Quality Improvement (CQI)
  • Patient Flow Management
  • Telephone Etiquette
  • Patient Education
  • Effective Written and Verbal Communication
  • Chronic Disease Management
  • Supporting Personal Needs
  • Responding to Emergencies

Certification

  • CNA - Certified Nurse Assistant

Timeline

Chiropractic Assistant

Better Life Chiropractic
11.2021 - 10.2022

Certified Nurse Assistant

Stonebridge Health Care Solutions
03.2021 - 11.2021

Certified Nursing Assistant

Elwyn California
01.2021 - 03.2021

Certified Nursing Assistant

CareMeridian Neurorestorative
05.2020 - 02.2021

Restaurant Waitress

SeaBrisa's Eatery
02.2020 - 05.2020

Swim Coach

San Benito Aquatics
05.2015 - 08.2017

No Degree -

Gavilan College

Bachelor of Science - Nursing

Lewis-Clark State College

Associate of Science - Nursing

College of Western Idaho

Bachelor of Science - Exercise Physiology

California State University - Chico

High School Diploma -

San Benito High School

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Paula Michelle Brunido