Paula Medina De Martinez
New York
Summary
Dedicated professional with a strong work ethic and exceptional customer service skills, honed at PLS Check Cashing. Proven ability to maintain a clean and organized environment while effectively managing high-pressure situations. Committed to safety and quality, with a clean driving record and a focus on problem-solving and team collaboration.
Experienced with maintaining cleanliness and assisting with daily operations. Utilizes strong organizational skills to manage deliveries and support team activities. Track record of reliable performance and effective communication.
Overview
8
8
years of professional experience
Work History
Porter
277 Park Avenue LLC
05.2025 - Current
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Stored supplies safely and securely to prevent theft and damage.
Customer Service Cashier
PLS Check Cashing
11.2022 - 07.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
Packer
Golden Crust Bakeries
05.2020 - 08.2022
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Improved team collaboration through effective communication and coordination with coworkers.
Nail Technician
Bonita Nails
11.2017 - 03.2020
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
Education
High School Diploma -
Tevecentro De Carlos Diaz
Santiago De Los Caballero, Dominican Republic06-2014
Skills
- Customer service
- Strong work ethic
- Problem-solving
- Clean driving record
- Safety awareness
- Punctual and dependable
- Inventory maintenance
- Critical thinking
Languages
Spanish
Full Professional
Timeline
Porter
277 Park Avenue LLC
05.2025 - Current
Customer Service Cashier
PLS Check Cashing
11.2022 - 07.2023
Packer
Golden Crust Bakeries
05.2020 - 08.2022
Nail Technician
Bonita Nails
11.2017 - 03.2020
High School Diploma -
Tevecentro De Carlos Diaz
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