Summary
Overview
Work History
Education
Skills
Certification
Sales Training
Professional Highlights
Interests
Work Availability
Websites
Work Preference
Software
Timeline
Generic

PAUL D. BUROKER

Chicago,IL

Summary

Results-driven and innovative Business Development/Pre-Sales Support Professional with experience in developing key accounts and establishing strategic partnerships. Specializes in providing targeted solutions that enhance business profitability. Proven track record as a critical strategist and subject matter expert in mobility solution management best practices, deployment/acquisition strategies including finance, UEM, business transformation, and DaaS. Excels at driving strategic and tactical business metrics, training and collaborating with cross-functional teams, and effectively communicating with individuals at all levels of the organization. Thrives in fast-paced and ever-changing environments.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Partner Manager for Apple

ITsavvy/Xerox
08.2020 - Current
  • Provided outstanding service to sellers and service personnel promoting effective, and lasting business relationships to grow practice
  • Achieved successful client outcomes by identifying and addressing their unique needs and goals.
  • Stayed informed on industry developments and market trends to gain advantage in the channel and competitive brands
  • Networked with other professionals and organizations to expand contacts and opportunities
  • Developed and implemented strategic plan for entering new markets, resulting in substantial increase in brand visibility and market share.
  • Initiated company user choice on Apple
  • Directed firm's marketing and branding efforts, crafting compelling image that attracted top-tier clients.
  • Training program for sellers
  • Monitored partner performance and provided feedback on areas of improvement.
  • Grew Apple and related allied brand business from 500k per qtr to average millions of dollars per quarter.
  • Planned and carried out marketing/sales events, webinars, email, and social media compaigns

Apple Technical Solution Engineer and Mac Specialist

PCM/Insight
01.2014 - 01.2020
  • Managed business development with key strategic customer accounts by presenting Apple and PCM Mobility enterprise solutions and acting as technical SME resource for pre-sales Apple related engagements
  • Exceeded quarterly sales goals with Apple pricing programs and cross-selling with Productivity CRM/ERP, UEM, Google, O365, and accessory brands
  • Achieved 200% pipeline growth for mid-market and enterprise accounts
  • Conducted technical sales trainings for Account Executives to drive mobility sale increases over 100%
  • Provided consultative approach to customer-specific challenges for successful Apple integration and expansion with extensive use of services
  • Developed strong relationships with leading Apple partners in mobility, security, and IT deployment tools
  • Participated in quarterly business reviews to Executive Management
  • Provided strong marketing/brand support with content development for campaigns, AE call scripts, and solution offerings

Apple Account Executive, Central US

CompuCom
01.2013 - 01.2014
  • Provided Apple enterprise solutions to key strategic customer accounts on location and at company-sponsored events
  • Exceeded quarterly sales goals and achieved double digit growth by cold-calling and developing SMB and Enterprise accounts in the Midwest
  • Developed RFP and Apple solution proposals, and presented IOS & MacOS best practices and lifecycle strategy
  • Created webinar content for both customers and account executives

Apple Partner Specialist, National

CDW
01.2010 - 01.2013
  • Consulted with key strategic customers to provide Apple best practices, lifecycle, and enterprise solutions
  • Increased overall sales by presenting at sales and marketing-related CDW/Apple sponsored events
  • Acted as internal IOS and OSX deployment expert to configuration and services teams
  • Educated Account Managers and third party partners on Apple services offerings key to successful customer deployment, management, and integration
  • Became main technical pre-sales engineering resource for Apple Account Executives
  • Trained sales teams on Apple pricing programs and current Apple products

Apple Desktop Manager

VSA Partners
01.2007 - 01.2010
  • Managed a team for IT services and augmented critical technologies to meet rapid company growth
  • Overhauled the server and file workflow process, and optimized font licensing server setup
  • Eliminated Mac rentals and converted to capital expenditure model and lifecycle/asset management
  • Improved IT service by implementing Jamf, Filemaker, webhelpdesk, and various infrastructure monitoring tools

Mac Specialist

Apple Inc.
01.2005 - 01.2007
  • Responsible for small business sales and provided technical sales expertise to team
  • Recognized as 'PC Switcher expert' for business integration of Macintosh products

Education

Bachelor of Science - Computer Science

Purdue University
West Lafayette, IN

Computer Information Systems -

Ivy Tech
Evansville, IN

Computer Science -

University of Evansville
Evansville, IN

Skills

  • Direct Client Ownership
  • UEM Best Practices
  • Strategic Planning
  • Pipeline Management
  • Business Use Cases
  • Global Team Management
  • KPI/Metrics
  • Change Management
  • Proposal/RFI Development
  • Project Management
  • Presentations
  • Creative Problem Solving
  • Critical Decision-Making
  • Cross-Functional Teamwork
  • Customer relationship building
  • Marketing
  • Sales strategy development
  • Business development
  • Vendor management
  • Key client relationships
  • Collaboration and teamwork
  • Creative and critical thinking
  • Excellent communication
  • Establishing effective relationships
  • Building trust and relationships
  • Microsoft office and docusign
  • Knowledgeable in MDM brands and technologies
  • Proficient in Microsoft Office and CRM
  • HubSpot

Certification

  • Apple ACTC 10.6-10.14
  • ACSA 10.4, 10.6
  • XSAN Administration 2.1
  • CCA Jamf
  • VMware VTSP

Sales Training

  • Bryan Tracy
  • Dale Carnegie
  • Target Account Selling (TAS)
  • Solution Selling
  • Strengths Finder Course
  • Tom Rath: Maximizer

Professional Highlights

  • Consistently exceeded required sales quota in strategic office regions, averaging $25M in new pipeline business annually, and landing two new clients worth >$10M in annual revenue.
  • Doubled percentage attach rate for accessories, AppleCare, MDM/EMM, and services through cross selling strategies.
  • Exceeded company and Apple VIR targets each quarter for Mac & iPad; grew services 25%.
  • Spearheaded successful 'Call Paul' campaign for account executives in Mid-Market, SMB, and Field Enterprise with increased KPI targets for training, sales, and quote activities.
  • Accomplished triple digit growth KPI for central field and mid-market sales teams and drove significant national increase in number of 25K sales level account executives.
  • Achieved excellence in training strategic sales teams on mobility opportunities and key services solution offerings, ensuring account executives were highly successful Apple sellers.

Interests

  • Virtual Reality
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Camping
  • Hiking
  • Gardening
  • Fishing
  • Meteorology
  • Historical Exploration
  • Road Trips
  • Train Travel

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract Work

Work Location

RemoteHybrid

Important To Me

Work-life balanceCompany CultureHealthcare benefitsPersonal development programs401k matchTeam Building / Company Retreats

Software

Microsoft office

HubSpot

Dynamics

IWork

Timeline

Partner Manager for Apple

ITsavvy/Xerox
08.2020 - Current

Apple Technical Solution Engineer and Mac Specialist

PCM/Insight
01.2014 - 01.2020

Apple Account Executive, Central US

CompuCom
01.2013 - 01.2014

Apple Partner Specialist, National

CDW
01.2010 - 01.2013

Apple Desktop Manager

VSA Partners
01.2007 - 01.2010

Mac Specialist

Apple Inc.
01.2005 - 01.2007

Computer Information Systems -

Ivy Tech

Computer Science -

University of Evansville

Bachelor of Science - Computer Science

Purdue University
PAUL D. BUROKER