Paulcella Josephine Johnbull
Baytown ,Texas
Summary
Seasoned Security Officer with a proven track record at GardaWorld Security, excelling in emergency response and superior customer service. Demonstrated expertise in surveillance and access control, significantly enhancing facility safety. Skilled in incident reporting and fostering a secure, welcoming environment. Trained new team members, ensuring high standards of security operations.
Overview
4
4
years of professional experience
Work History
Security-officer
GardaWorld Security
07.2024 - Current
- Greet guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Actquickly during emergency situations to reduce opportunity for damage and injury.
- Patrolland monitored premises in company vehicle, on bicycle, and by foot.
- Provide excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevent unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Security Officer
Dynamic Security Company
08.2021 - 03.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Education
High School Diploma -
Must Bin Al-Khatab Senior Secondary School
Freetown,Sierra Leone11.2021
Skills
- Report writing
- Incident reporting
- Detail-oriented
- Superior customer service
- Surveillance
- Emergency response
- Access control
- Patrol operations
Timeline
Security-officer
GardaWorld Security
07.2024 - Current
Security Officer
Dynamic Security Company
08.2021 - 03.2024
High School Diploma -
Must Bin Al-Khatab Senior Secondary School
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