Paul D. Hoover
Gig Harbor,WA
Summary
Highly experienced and reliable utility worker that is adept at multitasking and able to take on several maintenance and repair tasks expeditiously and professionally. Considered an empathetic tactician and effective negotiator when dealing with customers.
As a Water Treatment Foreman in our East Pierce district, I operated and maintained facilities and equipment. Installed and monitored analyzers and chemical pumps for distribution residuals. Managed projects, maintained our parts room and inventory along with training and developing new personnel.
I thrive on protecting the quality and safety of my customers water and have a willingness to do what it takes to ensure they get nothing less than the best.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Operations Foreman
Washington Water Service
02.2022 - Current
- Operated and maintained chemical pumps and feed stations
- Helped to make several safety improvements for our chemical rooms and handling our hazardous materials
- Monitored and recorded chlorine residuals in the distribution systems
- Installed and maintained water sample stations
- Managed projects to upgrade facility plumbing, chemical pumps and analyzing equipment
- Ensured compliance with all regulatory requirements, conducting audits and making necessary adjustments.
- Proficient at working on and maintaining water filtration systems (ATEC)
- Raised overall crew proficiency with ongoing skill development targeting areas identified for improvement.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Small System Operator
Washington Water Service
10.2018 - 02.2022
- Investigated and repaired leaks and deficiencies in distribution systems and customer services
- Familiar with different kinds of water quality analyzing equipment
- Took water quality samples and transported to the lab
- Operated and maintained pump house equipment including, well pumps, booster pumps, chlorinators, run time clocks and generators
- Gathered static water levels using water level meters (probes)
- Completed tasks and service orders as assigned by customer service and/or my supervisor
Meter Reader/Collections
Washington Water Service
03.2000 - 10.2018
- Read meters both manual and ERT with an accuracy rate of 99.9% or higher
- Replace/repair broken meter or defective ERT's
- Complete field orders as assigned by supervisors
- Check pump houses and equipment for problems and report to the service operator
- Call customers with delinquent bills and disconnect services where no payment was made
Assistant Yard Manager/Shipping and Receiving Manager
American Auto Wrecking
05.1993 - 02.2000
- Held position as Manager of Inventory, shipping and receiving
- Performed several physical inventories month to month
- Handled all aspects of shipping, inspection of parts, creating worksheets and printing reports
- Responsible for the efficiency of the yardworkers
Education
Associate of Applied Science - Business Administration And Management
Tacoma Community College
Tacoma, WA06.1995
High School Diploma -
Peninsula High School
Gig Harbor, WA06.1992
Skills
- Consistently lauded for being detail oriented
- Extensive knowledge of all Washington Water service areas
- Impeccable safety record operating motor vehicles and equipment
- Team leadership
- Proven ablility to provide excellent customer service by answering concerns and questions through investigation and verification
- Recognized as an effective communicator with supervisors, office staff and service personnel
- Quick learner
- Performance monitoring
Certification
- Water Distribution Manager 3
- Water Treatment Plant Operator 2
- Cross Connection Control Specialist
- Water Distribution Specialist
- First Aid/CPR
- Forklift
Timeline
Operations Foreman
Washington Water Service
02.2022 - Current
Small System Operator
Washington Water Service
10.2018 - 02.2022
Meter Reader/Collections
Washington Water Service
03.2000 - 10.2018
Assistant Yard Manager/Shipping and Receiving Manager
American Auto Wrecking
05.1993 - 02.2000
Associate of Applied Science - Business Administration And Management
Tacoma Community College
High School Diploma -
Peninsula High School
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