Building a top notch warehouse team
PAUL DAVID BROWN
Warehouse Manager
FREDERICKSBURG,Virginia
Summary
| WWW: Bold Profile | Summary Successful Warehouse Manager offering a strong background in supervising and mentoring 20-plus employees in exceptionally large distribution warehouse settings. Talented in promoting safety, accuracy, and company rules when monitoring employee performance and training new employees. Accomplished in performing regular inventory counts and maintaining records with high accuracy.
Overview
29
29
Years of experience
Work History
Warehouse Manager
Owls Services | FREDERICKSBURG
, Virginia
02.2022 - Current
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse
- Utilized inventory management software to track stock levels and maintain accurate records
- Developed strategies to optimize workflow processes in order to maximize productivity
- Organized regular cycle counts of physical inventory to ensure the accuracy of system data
- Negotiated contracts with suppliers for material procurement needs
- Coordinated service and maintenance on delivery trucks, forklifts, and other warehouse equipment
- Increased productivity through cross-training and thorough training of both current employees and new hires
- Implemented a barcoding system to identify the location and quantities of requested items
- Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
Warehouse Manager
GRABBER Construction Products Inc
Chantilly, VA
03.1995 - 01.2022
- Utilized inventory management software to track stock levels and maintain accurate records
- Planned and implemented efficient warehousing systems for incoming and outgoing goods
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel
- Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses
- Resolved customer complaints related to product quality or delivery issues
- Organized regular cycle counts of physical inventory to ensure the accuracy of system data
- Established procedures for receiving, storing, and handling hazardous materials safely
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems
- Established and maintained good relations with customers, vendors, and transport companies
- Coordinated service and maintenance on delivery trucks, forklifts, and other warehouse equipment
- Operated forklifts to fill or empty overhead spaces
- Answered customer inquiries and provided accurate information regarding products and services
- Gathered customer feedback through surveys and used the data to improve customer service
- Maintained detailed records of customer interactions, transactions, and comments for future reference
- Performed administrative tasks such as filing paperwork, updating databases, and generating reports
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
- Consulted with customers to resolve service and billing issues
- Assisted customers with making payments or establishing payment plans to bring accounts current
- Strengthened customer retention by offering discount options
- Surpassed sales goals through the implementation of successful marketing strategies
- Prepared and evaluated CRM reports to identify problems and areas for improvement
- Provided top quality control and eliminated downtime to maximize revenue.
Skills
- Facility Security
- Contract Negotiation
- Floor Space Maximization
- Inventory Management
- Equipment Maintenance
- Budget Management
- Shipping and Receiving
- Vendor Relationship Management
- Cost Reduction
- Hiring and Training
- Forklift Operations
- Team Building and Leadership
- Logistics
- Collaborative Teamwork
- Operations Management
- Warehouse Auditing
- Conflict Resolution
- Delegating Work
- Supplies Inventory
- Mentoring and Training
- Budget Controls
- Safety Oversight
Education
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
I am looking for a company that I can grow with and put my skills to work so that it will be cost-saving and high productivity and met all the goals and quotas.
Interests
Timeline
Warehouse Manager - Owls Services | FREDERICKSBURG
02.2022 - Current
Warehouse Manager - GRABBER Construction Products Inc
03.1995 - 01.2022
Alleghany High School, - ,
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