Customer service professional with experience in guest service, reservations, order processing, and payment handling. Strong communication, problem-solving, teamwork, and time-management skills. Experienced in fast-paced environments and committed to providing professional and positive customer experiences.
• Welcomed guests, managed reservations, and maintained an organized waitlist during busy service periods.
• Coordinated table assignments with servers and management to maintain efficient dining room operations.
• Provided menu information, answered guest questions, and handled customer requests professionally.
• Processed customer orders and payments accurately using POS systems.
• Maintained a friendly and professional experience for guests while working in a fast-paced restaurant environment.
Currently pursuing a Practical Nursing education with coursework focused on patient communication, professionalism, teamwork, and healthcare fundamentals.