Paulette Barnhardt
Brooklyn,NY
Summary
Dedicated Medical Technician offering both direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction through ensuring regulatory compliance and adherence to practice standards. Documented to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Overview
6
6
years of professional experience
Work History
Medical Technician
Brooklyn Eye Center
06.2020 - Current
- Enhanced patient care by conducting thorough diagnostic tests and providing accurate results.
- Increased efficiency in the laboratory by streamlining processes and implementing new technologies.
- Performed routine maintenance on medical equipment, ensuring reliability and accuracy of test results.
- Assisted physicians with diagnosing illnesses by promptly delivering detailed lab reports.
Front Desk Receptionist
Anicira Veterinary Center
10.2019 - 05.2020
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Guest Service Associate
European Wax Center
08.2017 - 10.2019
- Enhanced guest satisfaction by addressing inquiries and resolving issues promptly.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Assisted guests with booking reservations, resulting in higher occupancy rates.
- Provided personalized recommendations for local attractions, enhancing guests'' overall experience.
Education
No Degree - Biology
College of Staten Island of The City University of New York
Staten Island, NYHigh School Diploma -
Urban Assembly School For Law And Justice
Brooklyn, NY06.2008
Skills
- Sanitation Procedures
- Laboratory Equipment Handling
- Lab Testing and Reporting
- Schedule Setting
- Patient Assessments
- Medical Records Management
- Direct Patient Care
Timeline
Medical Technician
Brooklyn Eye Center
06.2020 - Current
Front Desk Receptionist
Anicira Veterinary Center
10.2019 - 05.2020
Guest Service Associate
European Wax Center
08.2017 - 10.2019
No Degree - Biology
College of Staten Island of The City University of New York
High School Diploma -
Urban Assembly School For Law And Justice
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