Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Paulette Bloomfield

ft lauderdale,Florida

Summary

Dynamic insurance professional with a proven track record at Inbound Pro, adept at developing customized solutions and fostering strong client relationships. Skilled in policy writing and negotiation, I excel in delivering exceptional customer service while ensuring compliance and accuracy. Committed to continuous improvement and client satisfaction, I leverage critical thinking to drive results.cna

Overview

23
23
years of professional experience
1
1
Certification

Work History

Brooker

Inbound Pro
12.2023 - Current
  • Developed customized insurance solutions based on client needs and risk assessments.
  • Conducted thorough policy reviews to ensure compliance with regulations and coverage accuracy.
  • Built strong relationships with clients, providing ongoing support and guidance throughout the policy lifecycle.
  • Collaborated with underwriters to facilitate efficient quote processing and policy issuance.
  • Researched market trends to offer competitive insurance options tailored to client requirements.
  • Managed documentation and record-keeping for all client interactions, maintaining data integrity and confidentiality.
  • Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.

Cna/Elderly Caregiver

Home Instead Senior Care Home
06.2023 - 12.2024
  • Assisted clients with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs, reporting changes to healthcare professionals promptly.
  • Provided companionship and support, enhancing emotional well-being of clients.
  • Maintained cleanliness and organization of client living spaces, following safety protocols.
  • Developed individualized care plans in collaboration with families and healthcare providers.
  • Trained new staff on best practices for patient care and safety procedures.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Cna Med Tech

Emutius
11.2002 - 07.2019
  • Provided compassionate care to patients, ensuring comfort and safety during daily activities.
  • Assisted nursing staff with patient assessments and vital sign monitoring to support treatment plans.
  • Managed medication administration under supervision, maintaining accuracy in dosage and timing.
  • Implemented infection control protocols, contributing to a hygienic and safe environment for patients.
  • Trained new CNAs on best practices in patient care procedures and facility protocols.
  • Collaborated with interdisciplinary teams to enhance patient care through effective communication strategies.
  • Documented patient progress accurately in electronic health records, ensuring compliance with regulations.
  • Advocated for patients' needs by communicating concerns to healthcare professionals promptly and effectively.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Transported patients between rooms and appointments or testing locations.
  • Supported needs of [Number]+ residents under long-term care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Implemented quality control measures to enhance testing accuracy and reliability.

Education

Associate of Science - Nursing

Uf
Gainesville, FL
08-2009

High School Diploma -

Coral Springs
Coral Springs, FL
06-1998

Skills

  • Customer service
  • Licensed insurance agent
  • Quotes and sales
  • Customer follow-up
  • Professionalism and ethics
  • Client relations
  • Life insurance
  • Policy writing
  • Upselling
  • CRM software
  • Health insurance
  • Negotiation
  • Policy renewals
  • Leads prospecting
  • Cold calling
  • Insurance product promotion
  • Private insurance
  • Critical thinking

Certification

  • CPCT/A - Patient Care Technician/Assistant
  • CMT - Certified Medication Technician

Languages

English

Timeline

Brooker

Inbound Pro
12.2023 - Current

Cna/Elderly Caregiver

Home Instead Senior Care Home
06.2023 - 12.2024

Cna Med Tech

Emutius
11.2002 - 07.2019

Associate of Science - Nursing

Uf

High School Diploma -

Coral Springs

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