Paulette Brown
Cameron,NC
Summary
Compassionate Dialysis Technician with proficiency in operating dialysis machines, patient preparation, and post-treatment care. My background also focuses on providing patient-focused care while maintaining safety protocols. Strengths include knowledge of dialysis procedures, machine setup and monitoring, and patient education. Proven ability to adapt to new technology and methods, ensuring optimal patient outcomes. Known for high productivity and efficiency in task completion. Specialized skills include vascular access monitoring, equipment sterilization, and fluid removal rate calculation. Excel in communication, empathy, and problem-solving to enhance patient comfort and safety.
Overview
13
13
years of professional experience
Work History
PCT (Patient Care Technician)
DAVITA DIALYSIS KIDNEY CARE
Southern Pines, NC
06.2022 - Current
- Administered medications as ordered by a physician before and and or after dialysis treatments.
- Restocked supplies needed for dialysis procedures in an organized manner.
- Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
- Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
- Trained new dialysis technicians on machine operation and patient care procedures.
- Calculated and adjusted dialysis machine settings based on patient prescriptions.
- Evaluated access sites for infection or other complications prior to initiating treatment.
- Responded to and managed emergency situations during dialysis treatments.
- Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
- Updated knowledge of current trends in nephrology through continuing education courses.
- Conducted water treatment analysis to ensure purity for dialysis procedures.
- Calibrated dialysate solution according to prescribed formula for each individual patient's needs.
- Set up and operated dialysis machines to provide patient care.
- Performed patient assessments prior to dialysis treatments, including vital signs and weight checks.
- Conducted pre- and post-treatment assessments of patients, including vital sign monitoring.
- Participated in continuous education to stay updated on dialysis technology advancements.
Production Coordinator
Pentair
01.2020 - 02.2022
- Responsible for day to day operations
- Responsible for assigning task during the 12 hr shift
- Responsible for inventory and control counts
- Responsible for safety and forklift audits
- Responsible for adequate training of all new operators
COMMUNITY RELATIONS MANAGER
Aging At Home LLC
Raleigh, NC
07.2017 - 11.2019
- Collaborated with sales and marketing leaders to devise public relations campaigns and coordinate with advertising.
- Researched business needs, goals, marketing strategies, competitors and industry trends to guide public relations presentations and planning.
- Devised public relations strategies to engage with and influence general public in support of accomplishing business objectives and boosting revenues.
- Responded quickly to customer inquiries, asking questions to better understand needs.
- Maintained confidential documentation of patient information to stay compliant with federal regulations.
- Maintained confidential client files with adherence to HIPAA guidelines.
HUMAN RESOURCES COORDINATOR
Aging At Home LLC
Raleigh, NC
07.2017 - 11.2019
- Interpreted, explained and enforced human resources policies to keep staff in compliance with standards.
- Sorted job applications, vetted candidates and recommended individuals for key positions.
- Educated job applicants of expected job tasks, compensation and benefits to set clear expectations.
- Conducted telephone and onsite exit interviews for all employees.
- Assessed employee performance and issued disciplinary notices.
- Assisted customer service with inbound and outbound calls regarding all HR inquiries.
- Generated employee tracking reports each month.
- Managed communication regarding employee orientation and open enrollment for benefits.
- Conducted new hire orientations making new employees feel welcome and ready to succeed.
- Selected and interviewed candidates for all available positions.
- Managed over 80 personnel files according to policy and federal and state law and regulations.
- Created job descriptions to attract targeted talent pool within market wage range.
CLIENT RELATIONS SPECIALIST
Aging At Home LLC
Raleigh, NC
07.2017 - 11.2019
- Worked under strict deadlines and responded to service requests and emergency call-outs.
- Achieved top satisfaction, retention and referral rankings on a consistent basis.
- Maintain occupancy and management of the office.
- Follow up and completion on all intakes and referrals for new prospective clients.
- Responsible for after-hours scheduling and new client activity.
- Scheduling caregivers with clients based on skill level.
CNA - Certified Nursing Assistant
Heartland Hospice Care
Myrtle Beach, SC
09.2012 - 02.2017
- Provided patients/residents with care and companionship
- Monitored vital signs
- Aided patients with personal hygiene and end of life care
- Worked in a nursing home and individual patient homes
Education
High School Diploma -
Forest Park Senior High School
Baltimore, MDSkills
- Dialysis Experience
- Customer Service
- Vital signs
- Hospice Care
- Senior care
- Microsoft office
- Inbound and outbound
- HIPAA
- Home care
- Business development
- Caregiving
- Problem-solving
- Vital Signs
- Outbound calling
- Management
- ADLs
- Public Relations
- Team player
- Microsoft Office expertise
- Problem-solving abilities
- Courteous demeanor
- High-energy attitude
- Inbound and outbound calling
- Schedule mastery
- Business development understanding
- Team leadership
- Adaptive team player
- Organizational strengths
- Dialysis machine operation
- Patient assessment
- Infection control
- Team training
Personal Information
Authorized To Work: US
Timeline
PCT (Patient Care Technician)
DAVITA DIALYSIS KIDNEY CARE
06.2022 - Current
Production Coordinator
Pentair
01.2020 - 02.2022
COMMUNITY RELATIONS MANAGER
Aging At Home LLC
07.2017 - 11.2019
HUMAN RESOURCES COORDINATOR
Aging At Home LLC
07.2017 - 11.2019
CLIENT RELATIONS SPECIALIST
Aging At Home LLC
07.2017 - 11.2019
CNA - Certified Nursing Assistant
Heartland Hospice Care
09.2012 - 02.2017
High School Diploma -
Forest Park Senior High School