Dynamic and results-oriented professional with extensive experience in office management and administration at Just Heart Cardiovascular Group, Inc. Excelled in staff supervision, vendor engagement, and implementing efficient organizational systems. Demonstrated exceptional customer service and communication skills, significantly enhancing office operations. Proven track record in improving workflow and reducing costs, showcasing strong decision-making and multi-tasking abilities.
Work History
Office Manager
Just Heart Cardiovascular Group, Inc.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Defined clear targets and objectives and communicated to other team members.
Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Strengthened communication skills through regular interactions with others.
Learned and adapted quickly to new technology and software applications.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Executive Assistant
Housing Authority of Baltimore City
Coordinated events and worked on ad hoc projects.
Promoted team productivity by keeping supplies organized and well-stocked.
Organized and coordinated conferences and monthly meetings.
Processed travel expenses and reimbursements for executive team and senior management group.
Answered high volume of phone calls and email inquiries.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Improved office efficiency by implementing new filing systems and document management processes.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Screened calls and emails and responded accordingly to support executive correspondence.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Took notes and dictation at meetings.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Screened personal and business calls and directed to appropriate party.
Filed paperwork and organized computer-based information.
Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
Enhanced executive productivity by managing email correspondence and prioritizing critical issues.
Improved team communication and collaboration through coordination of weekly meetings and distribution of agendas.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
General/Vascular/Echo Vascular Sonographer at Heart To Heart Cardiovascular Imaging LLCGeneral/Vascular/Echo Vascular Sonographer at Heart To Heart Cardiovascular Imaging LLC