PAULETTE CASILLAS
Atwater,California
Summary
Psychology graduate with expertise in individual and family support, emphasizing service coordination and effective communication. Experience includes fostering relationships with clients and caregivers while prioritizing confidentiality and professionalism. Eager to apply these skills to promote student-centered success as a Student Support Coordinator.
Overview
1
1
Language
1
1
Certification
14
14
years of professional experience
Work History
Transporter
Approachable Foster Family Agency
Merced, CA
11.2013 - Current
- Coordinate transportation for foster youth to medical appointments, family visits, court proceedings, and school, ensuring timely arrivals and continuity of care.
- Monitor youth safety and well-being during transit, effectively managing high-stress situations to provide a secure environment.
- Maintain precise transportation schedules and documentation in compliance with agency procedures and confidentiality.
- Develop and maintain effective communication channels with caregivers and agency professionals to support youth needs.
- Handle multiple assignments and shifting schedules independently with minimal supervision.
- Facilitate communication with clients in both English and Spanish to enhance understanding and client interactions.
Behavior Interventionist
Applied Behavior Analysis Services at Fresno State
Fresno, CA
01.2026 - 07.2026
- Delivered tailored behavioral support to children, utilizing evidence-based strategies for skill development, independence and positive behavior.
- Collected behavioral data to inform assessments, guide treatment planning, and evaluate client progress.
- Fostered trusting relationships with clients and families, enhancing engagement and collaboration in treatment.
- Communicated regularly with families, supervisors, and BCBAs to provide updates on client progress and interventions.
Office Assistant
B&H Labeling Systems
Ceres, CA
07.2012 - 10.2013
- Managed front desk operations, greeting visitors and answering telephone inquiries to enhance visitor experience.
- Provided clerical and administrative support to multiple departments, ensuring smooth operations and effective communication.
- Maintained cleanliness and organization of common areas to create a welcoming environment and ensure supply availability.
Education
Bachelor of Arts - Psychology
California State University, Fresno (Fresno State)
Fresno, CA05-2026
Associate of Arts - Psychology for Transfer
Merced Community College
Merced, CA05-2024
Skills
- Service coordination
- Crisis Management
- Youth Support Services
- Community Engagement
- Client Progress Tracking
- Recordkeeping practices
- Safety Protocol Adherence
- Communication and Relationship Building
- Confidentiality & Professional Ethics
- Microsoft Office
Certification
- National CPR Foundation, CPR / AED / First Aid, 10/2024
- DriveSafe, Defensive Driving Course, 02/2025
COMMUNITY INVOLVEMENT
Poverello House | Fresno, CA
Student Volunteer
03/2026 - 05/2026
- Assisted individuals in accessing community resources while demonstrating empathy, professionalism, and respect for diverse backgrounds.
Languages
Spanish
Native/ Bilingual
Timeline
Behavior Interventionist
Applied Behavior Analysis Services at Fresno State
01.2026 - 07.2026
Transporter
Approachable Foster Family Agency
11.2013 - Current
Office Assistant
B&H Labeling Systems
07.2012 - 10.2013
Bachelor of Arts - Psychology
California State University, Fresno (Fresno State)
Associate of Arts - Psychology for Transfer
Merced Community College