Adept at managing executive schedules and confidential information, I significantly enhanced office efficiency at Workforce Central Florida. With expertise in administrative support and effective complaint resolution, my proactive approach streamlined communication and improved team morale, demonstrating a blend of hard and soft skills crucial for high-level support roles.
Overview
7
7
years of professional experience
Work History
Executive Assistant
Workforce Central Florida
09.2003 - 11.2010
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Handled confidential and sensitive information with discretion and tact.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Served as a liaison between departments to facilitate effective communication throughout the company.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Answered high volume of phone calls and email inquiries.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Improved office efficiency by implementing new filing systems and document management processes.
Education
High School Diploma -
St. Margaret’s Academy
Minneapolis, MN
Skills
Administrative Support to Management
Ability to handle confidential information
Ability to handle customer and staff complaints effectively
Certified Recovery Peer Specialist, F & A at Florida Recovery Schools Of Central FloridaCertified Recovery Peer Specialist, F & A at Florida Recovery Schools Of Central Florida
Child Care Quality Improvement Program Specialist at Workforce Solutions of Central TexasChild Care Quality Improvement Program Specialist at Workforce Solutions of Central Texas