Summary
Overview
Work History
Education
Skills
Timeline
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Paulette Dublin

Orangeburg,New York

Summary

Accomplished Office Manager with a proven track record at Orangetown Family Dentistry, excelling in organizational skills and office administration. Expert in enhancing customer relations and streamlining operations, leading to significant improvements in efficiency and service quality. Skilled in multitasking and time management, adept at fostering staff development and maintaining confidentiality. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Proactive worker committed to helping doctor and hygienist provide top-notch patient care. Skilled at assisting, prepping rooms, greeting and informing patients with knowledge for patients inquiry. Fantastic attention to detail and multitasking abilities.

Overview

14
14
years of professional experience

Work History

Office Manager

Orangetown Family Dentistry
02.2017 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Controlled finances to lower costs and keep business operating within budget.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.

Nanny

Enjoli/ Vladamir Joseph
09.2012 - 09.2013
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.

Assistant Director

Children Of America
10.2010 - 12.2012
  • Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
  • Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
  • Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
  • Mentored new teachers through observation, feedback, and professional development opportunities.
  • Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
  • Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
  • Planned and executed successful special events, such as open houses, and parent-teacher conferences.
  • Partnered with educators to instruct and mentor students with developmental and physical disabilities.
  • Led team of professionals in special projects and daily operations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Associate of Arts - Dental Assisting

Fortis Institute
Wayne, NJ
05.2014

High School Diploma -

Albertus Magnus Highschool
Bardonia , New York
06.2004

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Customer Relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative Support
  • Staff Development
  • Multitasking
  • Time Management

Timeline

Office Manager

Orangetown Family Dentistry
02.2017 - Current

Nanny

Enjoli/ Vladamir Joseph
09.2012 - 09.2013

Assistant Director

Children Of America
10.2010 - 12.2012

Associate of Arts - Dental Assisting

Fortis Institute

High School Diploma -

Albertus Magnus Highschool

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Paulette Dublin