Teach and supervise students using lectures, demonstrations, discussion groups, laboratory workshop sessions, seminars, case studies, field assignments and independent or group projects. Develop curriculum and prepare teaching materials and course outlines. Dedicated to student success and possessing strong communication, supervisory and instructional abilities.
Overview
31
31
years of professional experience
Work History
Service Representative
Laboratory Corporation of American
Monroe, LA
10.1993 - Current
Monitored temperature-controlled shipments, ensuring specimens were transported within required specifications.
Communicated effectively with dispatch and management to report progress and any issues encountered during transport.
Utilized problem-solving skills to address and overcome unexpected delays, vehicle breakdowns, or route changes, ensuring minimal impact on delivery times.
Logged and tracked deliveries using electronic and paper systems, ensuring accuracy and accountability of all items transported.
Utilized GPS and routing software to plan efficient routes, minimizing delivery times and fuel consumption.
Maintained strict adherence to HIPAA regulations and confidentiality standards during the handling and transportation of sensitive medical materials.
Tracked delivery records with manifests using smartphones for customer signatures.
Communicated customer complaints, requests and feedback to company management.
Completed and submitted necessary fuel, truck inspection and mileage logs and paperwork after each shift.
Transported medical specimens, lab results, and patient documents between hospitals and laboratories, ensuring timely and safe delivery.
Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
Coordinated delivery of medical specimens to appropriate laboratory facilities.
Program Supervisor
Louisiana Mentor
Monroe, LA
08.2005 - 12.2019
Ensured compliance with all applicable laws, regulations, standards and codes of practice.
Served as liaison between the organization and external partners.
Supervise the counseling aspect of the program to ensure each client receives appropriate treatment
Implemented quality assurance processes designed to improve service delivery.
Maintained client records in compliance with local, state, federal, agency and contractual regulations, helped clients manage financial accounts and cultivated client independence.
Managed recruitment, training, and assignments to support program initiatives.
Oversaw client caseload for profit for hire agency, managed assessments and functional analyses, developed individualized treatment plans and measured ongoing effectiveness of plans.
Clinical Coordinator Case Manager
Louisiana Mentor
Monroe, LA
08.2005 - 10.2010
Developed individualized service plans to meet the needs of each family.
Participated in weekly team meetings with supervisors and other caseworkers to discuss ongoing cases and review best practices for client management.
Encouraged positive communication between biological parents and foster parents in order to promote a healthy environment for children.
Conducted home visits to assess safety and well-being of children in foster homes.
Assisted in transitioning youth out of the foster care system into independent living situations.
Provided referrals for counseling services when needed.
Actively sought out new placement opportunities for children who had been removed from their previous homes due to neglect or abuse.
Facilitated meetings between birth parents, foster parents, social workers, and other professionals involved in the case.
Maintained accurate records of all activities related to each case in accordance with agency policies and procedures.
Coordinated with other agencies, such as court systems, schools, hospitals, and mental health providers, to ensure that families were receiving necessary services.
Special Education Vocational Teacher
Ouachita Parish School Board
Monroe, LA
08.1996 - 08.2005
Implemented behavior management strategies such as positive reinforcement techniques to improve classroom behavior.
Facilitated classroom discussions to help promote critical thinking skills among students.
Collaborated with general education teachers to ensure that all students had access to the same educational opportunities.
Developed and implemented individualized education plans for students with special needs.
Provided one-on-one support to students in reading, writing, math and other subject areas.
Created engaging lesson plans that addressed the diverse needs of all learners in the classroom.
Developed individualized instruction plans and curriculum modifications for students with special needs.
Organized field trips for special needs students to reinforce academic concepts learned in class.
Participated in IEP meetings with parents, administrators and counselors to discuss student goals and objectives.
Advocated for needs of the students with disabilities.
Collaborated with general education teachers to include students in classroom activities.
Education
Master of Science - Industrial Organizational Psychology
Northcentral University
San Diego, CA
04-2022
Bachelor of Arts - Psychology
Northeast Louisiana University
Monroe, LA
12-1990
Human Resources Management
National University
La Jolla, CA
Skills
Classroom Management
Leadership Development
Differentiated Instruction
Effective Communication
Time Management
Reality Therapy
Group Process
Supervision
Training
Career Assessment
Mentor
References
References available upon request.
Timeline
Program Supervisor
Louisiana Mentor
08.2005 - 12.2019
Clinical Coordinator Case Manager
Louisiana Mentor
08.2005 - 10.2010
Special Education Vocational Teacher
Ouachita Parish School Board
08.1996 - 08.2005
Service Representative
Laboratory Corporation of American
10.1993 - Current
Master of Science - Industrial Organizational Psychology
Apprentice-Quality at American Institute of Pathology & Laboratory sciences private limitedApprentice-Quality at American Institute of Pathology & Laboratory sciences private limited
Surplus Asset Acquisitions and Sales at American Laboratory Trading / Heritage ALTSurplus Asset Acquisitions and Sales at American Laboratory Trading / Heritage ALT