Paulette A. Ellis
Summary
Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
24
24
years of professional experience
Work History
Temporary Recruitment Specialist
National Association Of Social Workers (NASW)
09.2022 - Current
- Manages all new job postings; assists with background inquiries on candidates including references; maintains all requisitions for open positions and inputs information into applicant tracking system (ATS)
- Placed advertisements, evaluated applicant credentials, and conducted initial interviews and pre-screening assessments
- Dispositions applicants and ensures all applicants receive timely response regarding application status
- Hired employees and initiated new hire paperwork process
- Recruits, interviews, and assists with hiring of qualified candidates for all disciplines throughout association, using best practices; schedules interviews with candidates, hiring managers, and panel participants as needed
- Selects recruitment sources and techniques to effectively fulfill associations staffing needs
- Manage the recruitment process from start to finish, posting the job order to maximize visibility, review and track incoming resumes, conduct application, and phone screens, schedule interviews, and extend offers/declines to candidates
- Reviews and understands technical job requirements and skills used throughout every discipline of association to better understand skills, knowledge, and abilities needed for success; builds and maintains a pipeline of talent to accommodate current and future business demands
- Develops and implements recruiting plans; arranges interview logistics as required
- Research and identify innovative and cost-effective advertising/promoting platforms and resources
- Supports hiring managers to extend and negotiate offers to candidates; maintains and updates open position reports to communicate to senior management team
HCM Business and Operations Analyst
Georgetown University’s Provost Office, HR Depart.
03.2022 - 06.2022
- Managed all HCM requirements for staff, faculty, postdoctoral fellows, students, and contingent workers of more than 1000 persons
- Performed inventory management analytics to shape material movements and purchasing, minimizing wasteful spending
- Created standardized statistical models for use in enhancing and streamlining reporting processes
- Completed EIBs, ran reports on Workday; ability to document and map new processes accurately
- Executed and implemented standards set by Director of Human Capital Management Operations in implementing full cycle of staff/AAP HR transactions from recruitment to separation: development of position descriptions, screening candidates, drafting offer letters, completing background/reference checks, onboarding/orientation, contract renewals, retirement, and exit interviews
- Interprets human resources policies and procedures and advises units on implementation and knowledgeable of employing minor workers, paid and unpaid
- Provides guidance to managers and supervisors in use and application of salary ranges and increase guidelines, job evaluation plans, classification of new positions, changes of status, transfers, promotions, performance appraisals, salary review and adjustments, and terminations
- Maintained and oversaw accurate and appropriate accounting of salary distributions and integrity of all personnel records, HCM and GMS employment data for one or more moderately sized schools/units
- Initiated and monitored overall HCM processes, systems, and procedures across the assigned organizational unit
- Supported Senior Business administrators assured smooth functioning of HCM operations in schools and departments.
Human Resources Analyst
Prince George’s County MD Depart. Of Health
10.2021 - 01.2022
- Supervised and performed essential Human Resources functions which included candidate experience, talent acquisition, classification, salary negotiations, on-boarding, benefits, PIPs, and employee retention utilizing Taleo, Oracle, and Slack
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Provided technical assistance to program staff in identifying personnel needs and in completing required paperwork; ensures compliance with State and Federal government requirements regarding Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA) including OFCCP
- Communicated routine and general aspects of the Personnel Law relative to policies, personnel procedures, and regulation to provide information to employees and supervisors on a variety of personnel matters
- Interfaced with county and state hiring managers to identify and create job requisitions; assist with defining and validating central position requirements (e.g., defining education, experience, technical knowledge, and competencies)
- Sourced, recruited, and pre-screened candidates for diversity of positions; scheduled and conducted zoom, telephone/in-person interviews
- Provided guidance across a range of human resources disciplines including, recruiting best practices, talent and performance management, compensation, recognition, policy guidance and interpretation, also learning and development.
Human Resources Manager and Internship Program Officer
BNC - TV
12.2020 - 04.2021
- Oversaw Washington, DC Bureau maintained routine operations of the Human Resources functions including administration of HR policies, new employee onboarding and orientation, benefits administration, and talent acquisition functions
- Provided day-to-day guidance across general human resources disciplines including recruitment, employee relations, performance management, compensation, recognition, policy guidance and interpretation, and talent management, including learning and development needs
- Coordinated with both US and Canada employees for new onboarding
- Balanced employee advocacy and firm’s business needs; provided guidance to managers and directors on workforce and succession planning; maintained an appropriate candidate pipeline for future opportunities; partnered with others on Talent Team in reference to leaves of absences, open enrollment process, etc.; provided support throughout employee lifecycle (hiring – departure) for staff and attorneys
- Resolved employee matters in coaching leaders, mediating, and resolving employee relations issues and conducting thorough and objective investigations, and managed employee performance disciplinary process.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
Talent Acquisition Specialist
(WMATA) Wash. Metropolitan Area Transit Authority
01.2020 - 09.2020
- Implemented strong staffing slates and recruitment processes, sourcing, screening, interviewing, and candidate preparation within framework of defined position specification
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
- Evaluated sourcing channels to determine most effective processing and highest return on investment, identified potential areas of improvement, resolved problems, participated in client meetings, and maintained a high level of customer retention and satisfaction
- Ensured positive candidate experience throughout recruiting process and practices, compliance and applicable to federal, state, and local laws
- Assessed high volumes of candidates for exempt and nonexempt roles to exceed client's needs and expectations.
Human Resources and Recruiting Manager
Yates Service INC
12.2017 - 10.2019
- Built and oversaw employee experience and life cycle from Talent Acquisition, Employee Engagement & Culture/Evaluation, Diversity, Equity & Inclusion & Growth/Development Leadership training, and Total Rewards
- Organization Design, bookkeeping and staffing activities across nine business units and over 850 team members
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards
- Established and maintained employer-employee relationships that contributed to satisfactory productivity, motivation, morale, retention and provided guidance, consultation and assistance to management and employees on employee relations matters, such as corrective/adverse actions, grievances, appeals, performance management and employee related issues with high levels of trust and business partnership
- Provided HR policy guidance, technical expertise, and consultation to managers and team members
- Planned, developed, analyzed, supported, and executed employee engagement initiatives to drive diverse, equitable and inclusive cultures
- Coached leaders and peers; modeled culture of transparency, direct, positive, and constructive feedback embraced to evolve leadership and drove company performance
- Processed weekly and biweekly payroll of 450 employees utilizing ADP, negotiated compensation metrics reporting obligations including but not limited to ACA filings, annual plan, notices, distributions, departures, changes, or relocations within appropriate offices.
Human Resources/Administrative Executive Assistant
Howard University Finance Department
10.2016 - 05.2017
- Oversaw administrative and HR operations, and supported the Chief of Budget, Chief of Investment, and Financial Analysis Unit
- Developed an organizational tracking system, implemented, and reviewed office procedures and practices
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database
- Ensured documents accuracy in maintaining confidentiality and security of HRIS
- Modified solutions and acted as an intermediary between executives and staff, setting a track record for increased retention by 18%
- Provided related technical tasks, served as purchasing agent, managed office inventory, and decreased supply budget by 43%.
Executive Administrative Assistant
Montgomery College Business Department
02.2014 - 12.2016
- Oversaw the college's business department administrative operations for Dean, Department Chair, faculty, students, and HR department
- Conducted brief applicant and new hire orientation, explained, and communicated policies, procedures, protocols, health, and retirement benefits
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Organized and supervised 10 student aides in community outreach program activities ensuring social responsibility of college
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Served as Department Purchasing Officer, monitored, managed, and tracked detailed records and decreased expenditures by 36%.
International Flight Attendant Leader
Delta Air Lines
03.1999 - 08.2014
- Supervised flight attendant performance, knowledge, procedures, customer satisfaction, project management, safety and use of all emergency aircraft equipment and operation of emergency exits in compliance with Federal Aviation Administration
- Administered flight briefings, assigned crew duties, and established staffing needs; set expectations and goals with the flight attendant team, aligned with company policies
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
Education
Associate of Science - Business Technology
University of The District of Columbia
Washington, DC05.2014
Skills
- Microsoft Office Suite
- Recruitment And Placement
- Employee Relations
- Workday
- PeopleSoft
- Paycor/Paychex
- SharePoint
- Kronos
- ICIMS
- BambooHR
- Ceridian - Dayforce
- Performance Optimization
- Adaptable to Changing Conditions
- Creative Strategies
- Complaint Response
- Specialist Procedures
Affiliations
Society for Human Resource Management(SHRM) - Member Since 2011
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Temporary Recruitment Specialist
National Association Of Social Workers (NASW)
09.2022 - Current
HCM Business and Operations Analyst
Georgetown University’s Provost Office, HR Depart.
03.2022 - 06.2022
Human Resources Analyst
Prince George’s County MD Depart. Of Health
10.2021 - 01.2022
Human Resources Manager and Internship Program Officer
BNC - TV
12.2020 - 04.2021
Talent Acquisition Specialist
(WMATA) Wash. Metropolitan Area Transit Authority
01.2020 - 09.2020
Human Resources and Recruiting Manager
Yates Service INC
12.2017 - 10.2019
Human Resources/Administrative Executive Assistant
Howard University Finance Department
10.2016 - 05.2017
Executive Administrative Assistant
Montgomery College Business Department
02.2014 - 12.2016
International Flight Attendant Leader
Delta Air Lines
03.1999 - 08.2014
Associate of Science - Business Technology
University of The District of Columbia
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