Paulette Gentles-Patterson
Chicago
Summary
I am very interested in pursuing an opportunity within your organization as a Registered Nurse or any other positions available. My resume is enclosed it should provide a useful overview of my background qualifications and acquired skills. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Patient-oriented Nurse with [Number] years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with [Area of expertise] specialty. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
32
32
years of professional experience
1
1
Certification
Work History
RN Nursing Supervisor
Alden Wentworth
09.2019 - Current
- Enhanced patient care quality by implementing evidence-based nursing practices and protocols.
- Increased staff retention through effective communication, mentorship, and professional development opportunities.
- Streamlined workflow for nursing staff by conducting regular unit assessments and process improvements.
- Reduced medication errors by establishing a thorough double-checking system for medication administration.
- Promoted interdisciplinary collaboration by fostering strong relationships with physicians, therapists, and other healthcare professionals.
- Improved patient satisfaction scores by addressing concerns promptly and ensuring consistent delivery of high-quality care.
- Supported departmental goals through active participation in hospital-wide committees and initiatives.
- Managed staffing needs efficiently by creating flexible schedules that maximized coverage during peak times without exceeding budget constraints.
- Ensured compliance with regulatory standards through regular audits of documentation, policies, and procedures.
- Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.
- Facilitated smooth transitions between shifts through clear communication of pertinent patient information during handoffs.
- Maintained a safe environment for patients, visitors, and staff by enforcing infection control measures and risk management strategies consistently across the unit.
- Optimized resource utilization with careful allocation of equipment, supplies, and personnel based on patient acuity levels.
- Spearheaded quality improvement projects to enhance clinical outcomes while maintaining cost-effectiveness in care delivery.
- Contributed to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Supervised staff of [Number] registered nurses, [Number] licensed practical nurses and [Number] certified nursing assistants.
- Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors.
- Coordinated nursing care for patients and participated in patient and family education.
RN
Franciscan Alliance Hospital
05.2017 - 11.2020
- Med-Surg Tele Unit/ Ortho
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Reduced medication errors through meticulous administration and documentation of medications.
- Collaborated with interdisciplinary team members to develop comprehensive patient care plans, improving patient outcomes.
- Provided compassionate and empathetic support to patients and their families during difficult situations.
- Educated patients on disease prevention and management, promoting healthier lifestyles.
- Proactively identified potential patient safety risks, taking corrective actions to prevent harm or injury.
- Implemented effective time-management strategies to optimize productivity while maintaining high-quality patient care standards.
- Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
- Served as a liaison between patients, families, and healthcare providers to facilitate clear communication and coordination of care plans.
- Administered vaccinations and conducted health screenings for early detection of illnesses or diseases among patients.
- Conducted thorough patient assessments upon admission to determine appropriate level of care required based on individual needs.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Developed and implemented individualized patient care plans for optimal outcomes.
- Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
RN
Windmill Nursing Pavilion
04.2015 - 04.2018
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
LPN
Windmill Nursing Pavilion
01.2003 - 01.2015
- 16000 South Wabash South Holland Illinois
- 60473
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Conducted thorough patient assessments to identify medical needs and develop appropriate treatment plans.
- Facilitated smooth transitions from acute care settings to long-term care facilities or home environments.
- Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
LPN Home Health Nurse
Faith Connections Home Health Agency
03.2013 - 01.2014
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
LPN
Bronzeville Park nursing Center
04.1995 - 04.2012
- 3400 South Indiana Chicago Illinois 60616
- Enhanced patient care by ensuring adherence to nursing policies, procedures, and standards.
- Streamlined workflow for improved efficiency by effectively delegating tasks to LPN staff.
- Mentored junior nurses, fostering professional growth and enhancing overall team performance.
- Achieved high-quality patient outcomes by consistently monitoring and evaluating nursing interventions.
- Developed strong relationships with patients and families, providing emotional support and education on care plans.
- Collaborated with interdisciplinary teams to design personalized care plans for optimal patient outcomes.
- Reduced medication errors by implementing thorough checks and balances during medication administration processes.
- Maintained a safe and hygienic environment by enforcing infection control measures and facility regulations.
- Conducted comprehensive assessments of new admissions to determine appropriate level of care and treatment needs.
- Improved patient satisfaction scores with compassionate nursing care tailored to individual needs.
- Managed challenging situations calmly and professionally, contributing to a positive work environment for staff members.
- Optimized resource utilization through effective staffing management based on census fluctuations and skill mix requirements.
LPN Nursing Supervisor
International Village Nursing Center
01.1998 - 01.2003
- Enhanced patient care by ensuring adherence to nursing policies, procedures, and standards.
- Streamlined workflow for improved efficiency by effectively delegating tasks to LPN staff.
- Mentored junior nurses, fostering professional growth and enhancing overall team performance.
- Achieved high-quality patient outcomes by consistently monitoring and evaluating nursing interventions.
- Developed strong relationships with patients and families, providing emotional support and education on care plans.
- Maintained a safe and hygienic environment by enforcing infection control measures and facility regulations.
- Conducted comprehensive assessments of new admissions to determine appropriate level of care and treatment needs.
- Reduced medication errors by implementing thorough checks and balances during medication administration processes.
- Collaborated with interdisciplinary teams to design personalized care plans for optimal patient outcomes.
IHS exceptional health center
01.1997 - 01.2002
Westshire Nursing Center
01.1994 - 01.1997
Woodbridge nursing pavilion
01.1992 - 01.1997
Maxim Home Health Agency
01.1992 - 01.1994
Education
RN-BSN -
Chamberlain College of Nursing
10.2017
Associate Degree in Nursing -
Mary Jane School of Nursing
Merrillville, Indiana09.2014
LPN -
William Dawson City Wide College
Chicago, Illinois11.1990
Skills
- Clinical Judgment
- Basic Life Support
- Quality Improvement
- Health Promotion
- Infection Control
- Medication Administration
- Critical Thinking
- Pain Management
- Teamwork and Collaboration
- Time Management
- Nursing Staff Leadership
- Appointment Scheduling
- Wound Care
- Tracheostomy Care
- Long-Term Care
- Team Coordination
- HIPAA Education
- Intravenous Therapy
- Evaluations
- Patient Discharge
- Home Health Care
- IV Setup
Certification
- Illinois RN
- Indiana RN
Professional Accomplishments
My personal attributes include a wide variety of skills including willingness to learn, excellent communication skills, highly motivated, leadership qualities, adaptability, planning and dependability. Also organization skills and goal oriented. A team player, perform well under pressure, problem solving, professionalism, honesty, loyalty, reliability, IV Certification, CPR certified, first Aid, AED, willingness to learn and preceptorship. I have worked as a Unit Manager, Nursing Supervisor, Charge Nurse, Peritoneal Dialysis, Sub Acute Nurse, Nurse preceptor Service Coordinator, Isolation Precautions Wound Care Nurse, work directly with Director of Nursing, Administrator, Management and supervisors, and as patient advocate. Complex Med-Surg care and Home health care including shifts and visits.
References
- Omolara Apata, 708-770-8513
- Mary James, 708-331-6683, 708-921-9206
- Nachaka Mosley, 708-238-9130
- Sunday Joseph, Adjunct Professor, MJS College, 773-554-2998
Timeline
RN Nursing Supervisor
Alden Wentworth
09.2019 - Current
RN
Franciscan Alliance Hospital
05.2017 - 11.2020
RN
Windmill Nursing Pavilion
04.2015 - 04.2018
LPN Home Health Nurse
Faith Connections Home Health Agency
03.2013 - 01.2014
LPN
Windmill Nursing Pavilion
01.2003 - 01.2015
LPN Nursing Supervisor
International Village Nursing Center
01.1998 - 01.2003
IHS exceptional health center
01.1997 - 01.2002
LPN
Bronzeville Park nursing Center
04.1995 - 04.2012
Westshire Nursing Center
01.1994 - 01.1997
Woodbridge nursing pavilion
01.1992 - 01.1997
Maxim Home Health Agency
01.1992 - 01.1994
RN-BSN -
Chamberlain College of Nursing
Associate Degree in Nursing -
Mary Jane School of Nursing
LPN -
William Dawson City Wide College
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