Paulette Glenn
Washington,DC
Summary
Energetic leader promotes 3 years of experience with superior record of accomplishment. Ambitious and highly motivated, surpasses demanding objectives and achieves or exceeds set goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Assistant Director
Diane's House Ministries, Inc.
09.2021 - Current
- Maintained positive client relations by addressing problems head-on and implementing successful corrective actions.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Led team of 3 professionals in special projects and daily operations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry clients..
Case Worker Volunteer
Diane's House Ministries, Inc.
03.2014 - 09.2021
- Oversees daily office operations for a transition house that house six women.
- Maintains documentation in reference to the progress of each woman staying in the ho use.
- Responsible for the collection of monthly fees associated with the house.
- Composes and drafts all outgoing correspondence and reports for the Director.
Student Intern
D.C. Superior Court, Crime Victims Compensation
09.2009 - 12.2009
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Gained operational knowledge and supported departmental needs.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Performed administrative duties and staff support tasks.
Education
Master of Arts - Human Resource Management
Trinity University , Washington, DC
Washington D.C.12.2014
Bachelor of Science - Criminal Justice
Trinity University, Washington, D.C.
Washington, D.C.05.2012
Associate of Science - Criminal Justice
Southeastern University
Washington, DC05.2008
Skills
Professionalism
Integrity
Customer Service
Verbal and Written Communication
Efficiency
Work Ethic
Detailed Oriented and Organized
Timeline
Assistant Director
Diane's House Ministries, Inc.
09.2021 - Current
Case Worker Volunteer
Diane's House Ministries, Inc.
03.2014 - 09.2021
Student Intern
D.C. Superior Court, Crime Victims Compensation
09.2009 - 12.2009
Master of Arts - Human Resource Management
Trinity University , Washington, DC
Bachelor of Science - Criminal Justice
Trinity University, Washington, D.C.
Associate of Science - Criminal Justice
Southeastern University
Similar Profiles
LaTeya ChenaultLaTeya Chenault
Volunteer at Diane's House of MinistryVolunteer at Diane's House of Ministry
Torrie Chatman OwensTorrie Chatman Owens
Counselor at Grace House Ministries, Inc.Counselor at Grace House Ministries, Inc.
Joseph AntonJoseph Anton
Volunteer at Lazarus House MinistriesVolunteer at Lazarus House Ministries
Brian ReamBrian Ream
Senior Associate, Talent Acquisition at THE PALLADIUM GROUPSenior Associate, Talent Acquisition at THE PALLADIUM GROUP
Zandria RobersonZandria Roberson
Ambassador, Guest Services at Jeni'sAmbassador, Guest Services at Jeni's