PAULETTE NEWMAN
RICHMOND,VA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Early Intervention Assistant
Richmond Public Schools
Richmond, VA
09.2013 - Current
- Assisted in implementing individualized intervention strategies for students with diverse learning needs.
- Supported educators by preparing instructional materials and resources for classroom activities.
- Monitored student progress and behavior, providing feedback to teachers and parents as needed.
- Collaborated with team members to create a positive learning environment conducive to student success.
- Participated in training sessions to learn effective intervention techniques and educational best practices.
- Documented student performance data to track progress and inform future instructional decisions.
- Adapted teaching methods based on individual student needs and learning styles to enhance understanding.
Tutor (Contract)
Axiom Educators LLC
Richmond, VA
09.2022 - 05.2023
- Developed personalized learning plans to meet diverse student needs
- Facilitated engaging tutoring sessions to enhance understanding and retention
- Utilized digital tools to create interactive educational materials
- Administered testing to tutored students.
- Recorded student data for company and school administration
- Assessed student performance and adjusted instructional methods accordingly
- Implemented feedback mechanisms to improve tutoring effectiveness
Gallery Associate
Virginia Museum of Fine Arts
Richmond, VA
03.2019 - 03.2020
- Provided exceptional customer service by addressing inquiries promptly and professionally, ensuring client satisfaction throughout their interaction with the gallery.
- Enhanced visitor experience by providing informative and engaging tours of gallery exhibits.
- Informed visitors of exhibit features and highlights to promote enriching gallery experiences.
- Addressed visitor service issues and resolved each situation to enable optimum outcome for visitor and gallery.
- Corresponded with gallery clients to inform of available artwork that complied with preset style and price parameters.
Substitute Teacher
Richmond Public Schools
Richmond, VA
09.2015 - 09.2019
- Managed classroom behavior to maintain a positive learning environment.
- Fostered relationships with students, promoting a supportive educational atmosphere.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Benefits Program Specialist
Richmond Department Of Social Services
Richmond, VA
03.2013 - 05.2015
- Reviewed and updated benefit program documentation to ensure alignment with regulatory changes.
- Answered and placed calls in a call center capacity.
- Interviewed applicants and recipients for public assistance programs.
- Evaluated applicant eligibility by utilizing policy manuals, procedures, and guidelines.
- Processed applications and renewals for state benefits programs.
- Managed the caseload for applicants.
- Compiled data and maintained statistical reports to meet compliance.
- Referred customers to other resources/services within the service area.
Education
Bachelor of Science - Sociology
Virginia Commonwealth University
Richmond, Virginia, VA12-2005
Skills
- Individualized intervention strategies
- Instructional material preparation
- Student progress monitoring
- Collaborative teamwork
- Customer service excellence
- Effective communication skills
- Conflict resolution strategies
- Statistical report compilation
- Public assistance program evaluation
- Data collection
- Multicultural sensitivity
- Decision-making
Accomplishments
Nominated for School Support Person of the Year (2023)
Employee Satisfaction (2009)
Employee of the Month (2006)
Timeline
Tutor (Contract)
Axiom Educators LLC
09.2022 - 05.2023
Gallery Associate
Virginia Museum of Fine Arts
03.2019 - 03.2020
Substitute Teacher
Richmond Public Schools
09.2015 - 09.2019
Early Intervention Assistant
Richmond Public Schools
09.2013 - Current
Benefits Program Specialist
Richmond Department Of Social Services
03.2013 - 05.2015
Bachelor of Science - Sociology
Virginia Commonwealth University