Paulette Reynolds
Hoschton,GA
Summary
Diligent, friendly and respectful office professional with a
comprehensive background in office management and administrative support. Known for fostering collaboration amongst our faculty and staff, and achieving results with a die-hard work ethic. Goal oriented, and readily adaptive to changing needs and priorities. Intuitive, with strong interpersonal skills. Organizational and team building know-how, while keeping effective communication and a reputation for reliability, professionalism and precision. I possess a strong understanding of balance, supporting both administration, faculty and staff effectively. I care enough to make a difference. Successfully streamlined with records management, ensuring compliance for educational records. Demonstrate strong organizational and communication skills to support both students and faculty. Perceptive with a solid record of accomplishment in attaining and surpassing goals. Solid relationship-builder with decisive approach to solving interpersonal concerns. Successfully streamlined registration procedures and maintained accurate records, ensuring compliance with educational regulations.
Overview
20
20
years of professional experience
Work History
Middle School Registrar
Kenney Wells, Principal ( GCPS)
08.2017 - Current
- Maintained accurate student records through diligent monitoring and data entry, ensuring compliance with state and federal regulations.
- Provided exceptional customer service on phone and in person, and when greeting our parents and students in person, and addressing their registration or withdrawal inquiries, and resolving issues in a timely manner
- Served as liaison between school administration, faculty and staff members, parents and students regarding all matters relating to academic records, including discipline suspensions for new students
- Scanning of Permanent Records for teacher access to student Grades and Standardized Testing Scores
- Collaborate with Student Data Clerk, ESOL teachers and SPED Chair to develop efficient scheduling for proper academic placement
- Enhanced data integrity by conducting regular audits of student records and promptly correcting discrepancies as needed, such as expired proof of residency documents such as Residency Affidavits and Kinship Caregiver Affidavits and Immunization Certificates
- Trained new staff members on registrar office operations, promoting consistency in procedures and upholding high standards of professionalism.
- Coordinated with Grade Counselors and School Social Workers to ensure seamless communication regarding student records and program requirements, such as IEPS, Gifted Placement, existing 504s, Foster Care and McKinney-Vento Applicants
- Managed the coordination of credit transfers and transcript evaluations for incoming transfer students, enabling smooth academic transitions into new programs.
- Facilitated smooth transitions for incoming International Students by coordinating their visit to the International Newcomer Center for placement testing and notifying OMS ESOL lead teachers for class schedules to coincide with their Access Scores
- Streamlined registration process by implementing a user-friendly online platform for student enrollment in my office
- Managed the coordination and notification of Permissive Transfers in a timely manner, and coordinated efforts with my school principal and feeder schools to include student reports for reviewing applications
- Collecting Data and collaborating with parents, county office, and Student Data Management Clerk for Homeschool Students to confirm if qualified to enroll under the Dexter Mosley Program **
- Engaged new student population with successful orientation by giving tours, obtaining their Chromebooks, introducing students to faculty and staff before additional students arrive to ensure a comfort zone for our new students
- Preparing and managing legal requests from our Legal Department and collaborating with our legal Team to submit all requested data quickly, efficiently, and in a timely manner
- Implemented in-person training for new registrar peers at our feeder schools and local schools to enhance communication and collaboration for better teamwork
- Collaborated with our transportation department to create bus routes for our new students when needed in new subdivisions, and create bus passes for new students
Front Office Clerk
Kenney Wells, Osborne Middle School
08.2015 - 05.2017
- Maintain professional yet friendly demeaner along with a welcoming atmosphere, resulting in happy parents!
- Manage numerous calls, emails and faxes per day, from
- Assisted the registrar with registrations and withdrawals
- Resolved parent issues promptly and effectively, demonstrating excellent customer service skills.
- Contributed to a positive work environment through teamwork and open communication with colleagues across various departments.
- Responded to inquiries from classrooms such as emergency buttons in the classrooms
- Trained new front office clerks, contributing to a well-prepared team capable of providing exceptional service.
- Processed incoming and outgoing mail, sorting and distributing to correct staff in the mailroom and front office
- Maintained confidentiality of guest information by adhering to strict data protection policies and procedures.
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Entered check-ins and Check-outs in SASI
- Managed Office flow for emergency check-outs during inclement weather
6th Grade Clerk, Clerk to the Counselors
John Campbell, Principal (GCPS)
08.2013 - 05.2015
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Coordinated and Scheduled meetings with counselors and students
- Greeted families and students for meetings with counselors
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Data Entry into SASI for discipline of students
- Entered attendance daily into SASI
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations, such as Hawk of the month, updated bulletin boards, monthly counseling reports
- Kept office supplies well organized and sufficiently stocked for our office and counselors office
- scheduled and received school supply donations to our school through local churches and organized them in school cabinets
- Collected period data from 6th grade classrooms such as attendance reports
- Edited and proofread documents for accuracy and completeness such as parent letters
- Collected monies from Jeans Day fundraisers for 6th grade, recorded and deposited funds in Bookkeepers Office
Copy Clerk
John Campbell - (GCPS)
08.2007 - 05.2013
- Demonstrated adaptability by quickly learning copy techniques and tools as needed for specific tasks or projects.
- Increased efficiency in documenting copies daily
- Maintained a high level of accuracy with thorough proofreading and reviewing documents before copying and distributing
- Promoted teamwork within the department, collaborating closely with colleagues on group assignments or projects.
- Upheld and Adhered to Copyright Laws
- Created customized options and solutions to meet teacher unique copy and printing needs such as 4 copies to a page, double sided, or enlarging copy onto legal size or on 11X 17
- Requested additional copy machine to increase productivity, thus having 4 copy machines in copy room
- Maintained daily log of copy requests, as per principals request
- Managed and ordered toner cartridges, and staples for copiers
- Scheduled maintenance of copiers
- Managed time effectively to meet strict deadlines, prioritizing tasks based on urgency and importance.
- Contributed to a positive work environment by maintaining a professional demeanor while assisting coworkers with various tasks.
- Developed strong relationships with vendors and suppliers, ensuring timely delivery of required materials for office use.
- Assisted with special projects as assigned, demonstrating flexibility and willingness to contribute beyond primary duties, such as Yearbook Sales Manager and Captain of Relay for life Team
- Performed regular maintenance to keep equipment in optimal working condition.
- Maintained efficient functionality of various copying and printing equipment with careful operation, preventive maintenance (wiping excess toner) and basic repairs, such as emptying toner cartridge or emptying staples from holder
- Transferred all orders to teacher mailboxes when possible to expedite timeline to support our faculty
Paraprofessional
John Campbell, Principal (GCPS)
08.2004 - 05.2007
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Tailored lesson plans for students with emotional and cognitive disabilities. (Created a Health Lesson on Labels)
- Coordinated with teachers to monitor student progress, identifying areas for improvement.
- Provided feedback to teachers on student progress, aiding in adjustment of teaching strategies.
- Provided one-on-one support to students with special needs, fostering supportive learning environment.
Education
High School Diploma -
Lynbrook High School
Lynbrook, NY05-1979
Skills
- Leadership qualities and Professional demeanor
- Software knowledge (Synergy, Lotus Notes, Word, Excel, Outlook, Teams)
- Time management abilities
- Record Keeping
- Verbal and Written Communication
- Teamwork and collaboration
- Confidential Records management
- Problem-solving abilities and organizational skills
- Multitasking
- Interpersonal skills and reliability
- Conflict resolution
Accomplishments
I was a substitute coordinator while a front office clerk. I implemented welcome bags for our substitutes to show our appreciation for what they do for us. We never had a problem find repeat substitutes.
When I was the Relay for Life Captain, I implemented and facilitated a fundraiser called "Links for a Cure". It was incredibly successful! We raised "10,000.00 within 4 days, selling 25 cent paper links to students (so everyone could afford to participate) before homeroom, during pep rally week. It built team spirit for our school, and a healthy competition for those involved. We have a very high participation rate! It was an incredible feeling!
We had all the clerical team pitching in to help, and every classroom participated!!!
I implemented a Team building competition to boost moral for our faculty and staff. Mr. Campbell was very happy with the results, as the faculty and staff came in the next morning very excited about our student vs faculty and staff volleyball game!!
Our school was chosen to be the PIlot school for Scanning records to become electronic files! My mentor told me I was chosen because of my temperament of being so flexible and supportive! I enjoyed collaborating with the county office to complete this process. I was honored to be chosen as the first school! It went very smoothly:) I enjoyed learning something new!
I have been Hawk of the month 2 times, and have received the "Shine" award from GCPS.
Both John Campbell and Kenney Wells had selected me to be Hawk of the month during different school years for my insatiable work ethic. I was chosen to receive the Shine Award, recognized by the County Office because of my positive attitude and welcoming demeanor to our new families and new employees in our school, We all want to feel valued and that's my personal goal to share with others.
Timeline
Middle School Registrar
Kenney Wells, Principal ( GCPS)
08.2017 - Current
Front Office Clerk
Kenney Wells, Osborne Middle School
08.2015 - 05.2017
6th Grade Clerk, Clerk to the Counselors
John Campbell, Principal (GCPS)
08.2013 - 05.2015
Copy Clerk
John Campbell - (GCPS)
08.2007 - 05.2013
Paraprofessional
John Campbell, Principal (GCPS)
08.2004 - 05.2007
High School Diploma -
Lynbrook High School
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