Paulette Rodgers
Bloomfield College
Virginia Beach,VA
1
Certification
38
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Switchboard Operator
5 Years 3 Months- Answered calls on ring and engaged customers with friendly, professional demeanor.
- Announced important information and emergency notifications over PA system.
- Connected callers with appropriate professional, department or business.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Created and maintained company phone directory with current extensions and staff information.
Sales Associate
1 Year 11 Months- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Recommended accessories and complementary purchases to boost revenue.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Police Officer
20 Years 1 Month- Patrolled assigned areas to prevent and detect roadway crimes.
- Apprehended suspects, read Miranda Rights and transported offenders to jail.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Supervised crowds at busy events to prevent injuries and property destruction.
Youth Safety Officer
3 Years 3 Months- Monitored safety of school grounds and surrounding public areas, taking note of violations.
- Obtained CPR, First Aid certifications in preparation for on-campus emergencies.
- Shared valuable life experiences with youths to promote positive self-esteem and improve social skills.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
Education
Associate of Arts - Law Enforcement
Associate of Arts - Education
Skills
Intruder Removal
Theft Prevention
Emergency Response
Conflict Management
Problem Solving
Youth supervision
Youth mentoring
Calm and Professional Under Pressure
Upbeat and Positive Personality
Certification
- Crime Prevention Training
- Domestic Violence Training
Timeline
Switchboard Operator
Bloomfield College
11.2016 - 02.2022Read More
Sales Associate
Macys Department Store
08.2014 - 07.2016Read More
Youth Safety Officer
New York City Police Department
03.1986 - 06.1989Read More
Police Officer
New York City Police Department
01.1984 - 02.2004Read More
New York City Police Academy
Associate of Arts from Law Enforcement
Read More
Hunter College of The City University of New York
Associate of Arts from Education
Read More