Paulette ` Sewell
Fort Walton Beach,FL
Summary
Dynamic professional with a strong work ethic and integrity, experienced in customer service excellence at Winn Dixie Supermarket. Proven ability to handle cash transactions accurately while fostering team collaboration. Recognized for enhancing customer satisfaction through effective communication and reliability, ensuring a positive shopping experience.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
19
19
years of professional experience
Work History
Cashier
Winn Dixie Supermarket
01.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
House Keeping
Master Corporation
02.2018 - 03.2020
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness, elevating customer satisfaction levels.
- Collaborated with housekeeping staff to ensure room availability and cleanliness for incoming guests.
- Streamlined communication between housekeeping staff and management, addressing concerns promptly and professionally.
- Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
Assistant Manager
Which Wich
06.2015 - 04.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Housekeeping Room Attendant
Sea Scape Bch Golf Villas Association
06.2008 - 07.2015
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Cashier/Sales Associate
Walmart
10.2000 - 08.2007
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
John L Leflore High
Mobile, AL06-1996
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
Timeline
Cashier
Winn Dixie Supermarket
01.2019 - 03.2020
House Keeping
Master Corporation
02.2018 - 03.2020
Assistant Manager
Which Wich
06.2015 - 04.2017
Housekeeping Room Attendant
Sea Scape Bch Golf Villas Association
06.2008 - 07.2015
Cashier/Sales Associate
Walmart
10.2000 - 08.2007
High School Diploma -
John L Leflore High
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