Paulette Smith
Muskegon,MI
Summary
A position of entry level management within a small business or human resource office. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Office
Concept Metal Products
Spring Lake
03.2010 - 06.2010
- Completed clerical tasks such as filing, copying, and distributing mail.
- Increased office efficiency by organizing and maintaining a well-structured filing system.
Cashier
Meijer Inc.
Muskegon, MI
03.2006 - 01.2010
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Clerk
Tropic Shades
Muskegon, MI
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Clerk
Dollar General
Muskegon, MI
01.2004 - 01.2005
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Food Service
Michigan’s Adventure
Muskegon, MI
06.2004 - 08.2024
- Maintained a clean and organized workspace, adhering to health and safety standards for optimal food service conditions.
Rental Agent
Avis Car Rental
Muskegon, MI
01.2004 - 01.2024
- Processed payments accurately using various payment methods like cash credit cards checks ensuring hassle-free transactions for customers.
Customer Service Associate
JC Penney’s
Muskegon, MI
12.2003 - 12.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Bachelor’s Degree in Business Administration with a minor Management -
Baker College of Muskegon
12.2010
Business Major, Associate in Science & Arts -
Muskegon Community College
Muskegon, MI06.2003
Diploma -
Orchard View High School
Muskegon06.1999
Skills
- Fundamentals of Accounting
- Excellent communication skills
- Behavior Management
- General Psychology
- Computer Concepts
- Dependable and responsible
- Respect for teamwork
- Excellent follow-through
- Ability to multi-task under pressure
- Serious-minded
- Goal-oriented and self-directed
Volunteer Experience
H.O.S.T.S, Gustafson Early Childhood Development Center, 2004, Certificate of Appreciation
References
- Vivian Cook, 2041 Carbon Hill Drive, Midlothin, VA, 23113, (231) 557-1465
- Donna Lamar, Hope Project, 1516 Peck St., Muskegon, MI 49441, (231) 335-0952
- Becky De Nio, 5008 Blossom LN, Muskegon, MI, 49442, 231-766-1415
- Patrick Finnegan, 3934 Molly Blvd, Muskegon, MI, 49444, (231) 733-0259
Timeline
Office
Concept Metal Products
03.2010 - 06.2010
Cashier
Meijer Inc.
03.2006 - 01.2010
Food Service
Michigan’s Adventure
06.2004 - 08.2024
Clerk
Dollar General
01.2004 - 01.2005
Rental Agent
Avis Car Rental
01.2004 - 01.2024
Customer Service Associate
JC Penney’s
12.2003 - 12.2024
Clerk
Tropic Shades
Bachelor’s Degree in Business Administration with a minor Management -
Baker College of Muskegon
Business Major, Associate in Science & Arts -
Muskegon Community College
Diploma -
Orchard View High School
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