A position of entry level management within a small business or human resource office. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Office
Concept Metal Products
Spring Lake
2010.03 - 2010.06
Completed clerical tasks such as filing, copying, and distributing mail.
Increased office efficiency by organizing and maintaining a well-structured filing system.
Cashier
Meijer Inc.
Muskegon, MI
2006.03 - 2010.01
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Clerk
Tropic Shades
Muskegon, MI
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Clerk
Dollar General
Muskegon, MI
2004.01 - 2005.01
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Food Service
Michigan’s Adventure
Muskegon, MI
2004.06 - 2024.08
Maintained a clean and organized workspace, adhering to health and safety standards for optimal food service conditions.
Rental Agent
Avis Car Rental
Muskegon, MI
2004.01 - 2024.01
Processed payments accurately using various payment methods like cash credit cards checks ensuring hassle-free transactions for customers.
Customer Service Associate
JC Penney’s
Muskegon, MI
2003.12 - 2024.12
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Bachelor’s Degree in Business Administration with a minor Management -
Baker College of Muskegon
12.2010
Business Major, Associate in Science & Arts -
Muskegon Community College
Muskegon, MI
06.2003
Diploma -
Orchard View High School
Muskegon
06.1999
Skills
Fundamentals of Accounting
Excellent communication skills
Behavior Management
General Psychology
Computer Concepts
Dependable and responsible
Respect for teamwork
Excellent follow-through
Ability to multi-task under pressure
Serious-minded
Goal-oriented and self-directed
Volunteer Experience
H.O.S.T.S, Gustafson Early Childhood Development Center, 2004, Certificate of Appreciation
References
Vivian Cook, 2041 Carbon Hill Drive, Midlothin, VA, 23113, (231) 557-1465
Donna Lamar, Hope Project, 1516 Peck St., Muskegon, MI 49441, (231) 335-0952
Becky De Nio, 5008 Blossom LN, Muskegon, MI, 49442, 231-766-1415
Patrick Finnegan, 3934 Molly Blvd, Muskegon, MI, 49444, (231) 733-0259
Timeline
Office
Concept Metal Products
2010.03 - 2010.06
Cashier
Meijer Inc.
2006.03 - 2010.01
Food Service
Michigan’s Adventure
2004.06 - 2024.08
Clerk
Dollar General
2004.01 - 2005.01
Rental Agent
Avis Car Rental
2004.01 - 2024.01
Customer Service Associate
JC Penney’s
2003.12 - 2024.12
Clerk
Tropic Shades
Bachelor’s Degree in Business Administration with a minor Management -
Baker College of Muskegon
Business Major, Associate in Science & Arts -
Muskegon Community College
Diploma -
Orchard View High School
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