Dynamic manager with a proven track record at K & R Restaurant Group LLC, enhancing employee engagement and reducing turnover through effective staff development and motivation techniques. Skilled in cross-functional team leadership and compliance monitoring, I consistently drive operational improvements and foster strong customer relations, ensuring high-quality service and satisfaction.
I am known for reliability, effective communication, and problem-solving capabilities.
Overview
2026
2026
years of professional experience
Work History
Manager in Charge
K & R Restaurant Group LLC
2007 - 07.2025
Enhanced employee engagement with regular feedback, and career development support.
Reduced staff turnover rates with effective onboarding processes, training programs, and ongoing support for professional growth opportunities.
Led cross-functional teams to streamline operations and successfully achieve organizational goals.
Created a positive work environment by fostering open communication .
Managed budgets effectively, reducing unnecessary expenses while maintaining high-quality resources for the team.
Developed strong client relationships through consistent communication, resulting in increased customer satisfaction and repeat business.
Oversaw hiring process, that contributed significantly to company growth and success.
Managed risk effectively with robust policies and procedures that mitigated potential issues before they escalated into larger problems affecting the business operations or reputation among clients.
Delivered consistent results by setting clear expectations for team members, regularly reviewing performance metrics, and providing the necessary support to ensure goals were met or exceeded.
Spearheaded successful product launches, coordinating teams across multiple departments to ensure a seamless roll-out process for customers.
Ensured timely project completion by developing detailed schedules and managing resources effectively throughout the process.
Provided strong leadership to enhance team productivity and morale.
Evaluated hiring, firing, and promotions requests.
Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
Implemented operational standards, policies and procedures.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Executed appropriate staffing and budgetary plans to align with business forecasts.
Ordered new equipment and inventory and scheduled repairs for damaged equipment.
Interacted well with customers to build connections and nurture relationships.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Reported issues to higher management with great detail.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.