PAULETTE WELLS
Irving,United States
Summary
Dedicated and detail-oriented Clinical and Controlled Substance Pharmacist with extensive experience in VA systems, outpatient settings, and acute care environments. Proven expertise in controlled substance accountability, prescription verification, and medication safety ensures optimal patient outcomes. Strong collaborator with interdisciplinary teams, committed to mentoring technicians, resolving medication issues, and maintaining compliance with DEA, VA, and facility regulations. Proficient in utilizing Omnicell and medication management systems, with a focus on patient education, drug utilization review, and enhancing workflow efficiency in high-volume settings.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Clinical Pharmacist
TelyRX
08.2025 - Current
- Reviewed and interpreted medication orders for accuracy and safety.
- Provided drug utilization reviews to optimize patient therapy outcomes.
- Collaborated with healthcare teams to develop individualized medication plans.
- Educated patients on medication adherence and potential side effects.
Staff/Controlled Substance Pharmacist
VETERANS ADMINISTRATION
05.2022 - Current
- Processed controlled substance prescriptions in compliance with VA and DEA regulations
- Performed twice weekly inventory of vault controlled substances
- Improve workflow and efficency of vault inventory by 40% via reorganizing shelves
- Resolved patient and teammate inquiries through Power App requests
- Assisted and documented reconciliation of controlled substances dispensed to inpatient units via Omnicell
- Tracked, documented and submitted fact finding reports to Controlled Substance Manager for lost or stolen controlled substance prescriptions
- Collaborated with pharmacists, technicians and providers to ensure safe and efficiant medication dispensing
- PDMP review
- Assisted with destruction processes and documentation of expired or wasted controlled substances
- Provided expert counsel on medication management to veterans and healthcare providers.
Contract Pharmacist
EMPIRE PHARMACY CONSULTANTS
02.2016 - Current
- Hospital, retail, mail order and nursing home contract positions
Staff/ Clinical Pharmacist
TPC PHARMACY
11.2022 - 06.2023
- Communicated directly with doctors' offices via telephone, fax and email.
- Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.
- Verified accuracy and completeness of information on prescription and refill requests.
- Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
- Retrieved, counted and measured drugs and capped and uncapped vials and bottles.
- Provided critical information and advice to customers regarding possible drug interactions, side effects, dosage and proper medication storage.
- Appropriately resolved customer issues, complaints and questions.
- Proficiently processed and dispensed written, oral and electronic prescriptions.
- Conducted drug utilization reviews, drug interventions and therapy management.
Staff/Clinical Pharmacist
DAVITA RX
06.2007 - 09.2018
- Communicated directly with doctors' offices via telephone, fax and email.
- Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.
- Verified accuracy and completeness of information on prescription and refill requests.
- Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
- Retrieved, counted and measured drugs and capped and uncapped vials and bottles.
- Provided critical information and advice to customers regarding possible drug interactions, side effects, dosage and proper medication storage.
- Appropriately resolved customer issues, complaints and questions.
- Proficiently processed and dispensed written, oral and electronic prescriptions.
- Conducted drug utilization reviews, drug interventions and therapy management.
Staff Pharmacist
BAYLOR REHABILITATION HOSPITAL
05.2013 - 03.2015
- Entered new patient profiles and prescriptions into medication input software system.
- Communicated directly with doctors' offices via telephone, fax and email.
- Dispensed and delivered patient medications to patients throughout the hospital.
- Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.
- Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
- Accurately pulled medications from the shelves for Pyxis replenishment and delivered them to the various patient care areas.
- Accurately recorded compounded products and prepared appropriate labels.
- Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance.
- Filled departmental requisitions and crash cart medication trays.
- Maintained proper storage and security conditions for all drugs.
- Mixed various pharmaceutical preparations according to written prescriptions.
- Calculated, weighed, measured and mixed ingredients with expert precision.
- Collaborated closely with health care professionals to monitor and assess the quality and effectiveness of drugs or drug regimens.
Education
Bachelor of Science - PHARMACY
Xavier University of Louisiana
New Orleans, LASkills
- Controlled substance management and reconciliation
- Effective problem-solving skills
- Effective patient communication
- DEA/VA regulatory compliance and recordkeeping
- Incident reporting and discrepancy resolution
- Proficient in Omnicell systems
- Clinical interventions and patient counseling
- Drug utilization review
- Adverse drug reaction monitoring
- Pharmacy technician training and oversight
- Prescription processing and verification
- Medication dispensing accuracy and safety
- OTP prescription processing and dispensing
- DEA inspection/ audits
Certification
- Pharmacist licenses in good standing with the Louisiana, Texas, Arkansas, Virginia, Nevada, and Tennessee Boards of Pharmacy
- IV Certification
- Patient Centered Diabetes Certificate
- MTM Certification
Timeline
Clinical Pharmacist
TelyRX
08.2025 - Current
Staff/ Clinical Pharmacist
TPC PHARMACY
11.2022 - 06.2023
Staff/Controlled Substance Pharmacist
VETERANS ADMINISTRATION
05.2022 - Current
Contract Pharmacist
EMPIRE PHARMACY CONSULTANTS
02.2016 - Current
Staff Pharmacist
BAYLOR REHABILITATION HOSPITAL
05.2013 - 03.2015
Staff/Clinical Pharmacist
DAVITA RX
06.2007 - 09.2018
Bachelor of Science - PHARMACY
Xavier University of Louisiana
Community Service
- Volunteer- National Kidney Foundation Fund raisers, DaVita Rx Poker Tournaments, 2009 through 2017, This volunteer opportunity allowed me to be part of a team which helped to raise funds and awareness concerning Kidney Disease. I have participated with several co-workers in planning, organizing and working the DaVita RX Poker Tournament. Responsibilities included financial record keeping and a host of pre-event activities.
- VolunteerChurch: Prepare care baskets for the homeless; choir member; prayer ministry.