Paulie Mackay
Newburgh
Summary
Dedicated Property Manager with over seven years of experience in effective tenant communication, property maintenance coordination, and compliance management. Skilled in financial tracking and reporting, ensuring organizational goals are consistently met.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Property Manager Office Administrator
Domus Port
Newburgh
11.2017 - Current
- Managed tenant communications and resolved inquiries promptly.
- Coordinated property maintenance requests and scheduled repairs efficiently.
- Organized lease agreements and ensured compliance with regulations.
- Assisted in budgeting and financial tracking for property operations.
- Maintained accurate records of tenant information and payments.
- Developed relationships with vendors to streamline service delivery.
- Implemented office procedures to enhance operational efficiency.
- Managed daily operations of the office; coordinated meetings between staff members as needed.
- Generated monthly reports on occupancy rates, delinquency rates, cash flow analysis and other performance metrics.
- Maintained accurate financial records of rental income and expenses in software programs such as QuickBooks, and Buildium.
- Adhered to Fair Housing Laws while screening applicants for tenancy.
- Received applications from prospective tenants; verified credit history and references before approving applications.
- Conducted regular property inspections to ensure compliance with safety regulations and local ordinances.
- Organized and maintained all tenant files, documents, and other records in accordance with company policy.
- Handled tenant complaints, inquiries and requests regarding maintenance issues or rent payments in a timely manner.
Construction Site Supervisor
Domus Port
Newburgh
11.2017 - Current
- Ensured adherence to project specifications through thorough inspection of work quality.
- Implemented best practices that enhanced on-site workflow efficiency.
- Organized materials and coordinated timely deliveries to job site.
- Maintained accurate payroll data.
- Pulled building permits.
- Collected and maintained all subcontractors' insurance.
- Paid all subcontractors on a weekly basis.
- Input all receipts for each job in QuickBooks.
- Invoicing and billing in QuickBooks.
Customer Service Representative
Piccolo Cleaners
West Point
08.1996 - 11.2006
- Handled customer transactions and processed payments efficiently.
- Maintained cleanliness and organization of service area and equipment.
- Resolved customer complaints with effective communication and problem-solving skills.
- Collaborated with team members to ensure smooth daily operations.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Collected soiled linens, clothing, and pretreated stains.
- Collected uniforms for cleaning and alterations.
- I worked with the military.
Education
New York Nail License -
TW Nail Technology
Fishkill, NY06-2004
High School Diploma -
Pemberton High School
Pemberton, NJ07-1989
Some College (No Degree) - Psychology
Orange County Community College
Middletown, NYSkills
- Tenant relations
- Property maintenance
- Rent collection
- Lease administration
- Bookkeeping basics
- Eviction procedures
- Attention to detail
- Lease management
- Financial tracking
- Project management
- Building permits
- Payroll administration
- Property inspection
- Problem solving
- Building codes compliance
- Subcontractor management
- OSHA safety requirements
- Materials coordination
Certification
- I have my 30 hour OSHA Certificate
- I have my 10 hour OSHA Certificate
Affiliations
- Gardening
- Hiking
- Dancing
- Car Shows
References
References available upon request.
Timeline
Property Manager Office Administrator
Domus Port
11.2017 - Current
Construction Site Supervisor
Domus Port
11.2017 - Current
Customer Service Representative
Piccolo Cleaners
08.1996 - 11.2006
New York Nail License -
TW Nail Technology
High School Diploma -
Pemberton High School
Some College (No Degree) - Psychology
Orange County Community College
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