Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Paulin Laurent

Paulin Laurent

Sales and design consultant
West Hollywood,CA

Summary

Dependable team player with excellent communication skills and a proven ability to adapt work to various environments. Efficiently handles modifications, requests, and feedback from colleagues, clients, and vendors, ensuring the needs of all parties involved are understood and met. Flexible work style allows for seamless adjustment to different projects and effective management of multiple assignments within tight deadlines. Committed to ensuring customer satisfaction by providing exceptional service and support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

23
23
years of professional experience

Work History

Luxury Furniture Sales and Design Consultant

Arhaus Furniture
West Hollywood
05.2024 - 07.2024
  • Work with various designers, architects and the general public selling multi-lines of upholstery, case goods, lighting, rugs and accessories from outreach to leads generation, sales order and production follow up all the way to overseeing delivery to ensure client satisfaction
  • Established strong relationships with clients by maintaining open lines of communication throughout the entire design process
  • Increased potential referral rates through exceptional customer service and communication skills
  • Prepared original and relevant options for clients suitable to individual requirements.

Wood Flooring Sales Design Consultant

Beauxbois Custom Wood Flooring
Los Angeles
01.2014 - Current
  • Work with various designers, architects, general contractors and the general public manufacturing and/or sourcing custom and pre-finished wood flooring for both residential and commercial projects ranging from 1500 to 15,000 Sq Ft as well as occasional furniture custom pieces focusing on case goods as well as upholstered pieces.

Creative Director, Designer, Sales Consultant

E and K Vintage Wood
Los Angeles
09.2012 - 04.2014
  • Restructuring of the flooring collection based on trends in the reclaimed wood industry as well as material availability and cost effectiveness
  • Emphasis on new designs, colors and updating classic styles in a modern direction
  • Expansion of the siding collection through new wood mixes as well new color mixes to capitalize on the current trends
  • Research of space for upcoming move as well as interior design for company future branding
  • Quotes and leads creation to both the trade and general public
  • Follow up with specific information requests on leads via phone and/or email
  • Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.

Sales and Design Consultant, Store Manager

Jaxon Furniture
Los Angeles
10.2010 - 04.2012
  • Quotes and leads creation to both the trade and general public with space consultation if necessary
  • Follow up with specific information requests on leads via phone and/or email all the way up to deliveries and installation at client's home if necessary
  • Creation of custom case goods 3D drawings via SketchUp, material applicability research and creation of pricing estimates with local shops
  • Full customization of upholstery items: Dimensions, fills and fabric choices
  • Full revision and update of clientele database and marketing strategy
  • Monthly visual merchandising to focus and increase overall store sales
  • Introduction of new fabrics collection, style performance assessment, design revision of existing styles and introduction of new styles to increase offering diversity and appeal to client base
  • Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.

Lead Sales and Design Consultant, Showroom Manager

Moroni Leather, HD Buttercup
Los Angeles
08.2006 - 09.2010
  • Complete overhaul of showroom operations/ Second retail operation supervision
  • Supervision of all aspects of space layout from planning to construction and floor merchandising to increase traffic and facilitate presentation of upholstered goods collection
  • Implementation of 2 additional lines of accessories to complement main line presentation
  • Re-evaluation of all day-to-day business operations to facilitate sales and sales follow up
  • Implementation of case good designs to merchandise main line
  • Implementation of marketing strategy to create traction in the trade industry.

Arizona, Trade Sales Representative

Antoine Proulx Custom Furniture
Phoenix
04.2005 - 07.2006
  • Research and outreach to potential clients by calling firms to survey interest in contemporary designs, and establish relationship with clients working on upcoming or current projects
  • Expansion of exposure and interest in main collection by adding guest-lines to increase and generate traffic to the flagship location
  • Creation of marketing strategy to attract interior designers and architects working on projects that could generate sales (Design lectures, lunch boxes at showroom and more)
  • Attended industry trade shows and networking events, fostering valuable connections within the field
  • Developed strong relationships with key industry partners, resulting in increased referrals and new business opportunities
  • Enhanced company reputation by delivering high-quality product presentations to prospective clients
  • Managed multiple accounts simultaneously while maintaining excellent attention to detail and responsiveness in communication efforts.

Trade Sales Representative

NY
04.2002 - 04.2005

Ochre London Based Custom Furniture and Lighting
New York
  • Creation, organization and management of client database for American market
  • Key items domestic production set-up to eliminate shipping from Europe and increase competitiveness in pricing and lead-time
  • Sales creation via presentation to Interior Designers and Architects either at their office or in company's New York showroom
  • Research and connection with appropriate showrooms throughout the US to increase sales and establish brand presence on the American market
  • Supervision of all sales from inception to completion including installation if requested
  • Managed multiple accounts simultaneously while maintaining excellent attention to detail and responsiveness in communication efforts
  • Conducted thorough market research to identify potential leads and strategically target them for maximum results.

Education

Bachelor of Arts - French Literature, Foreign, Languages

Lycee Jules Renard

A.A.S - Fashion Design

Fashion Institute of technology

Skills

  • Organization skills
  • Client Communication
  • Customer Needs Assessment
  • Concept Development
  • Color theory knowledge
  • Experience with design software
  • Great attention to detail
  • Project Management
  • CAD Drafting
  • Computer literate-Microsoft 365, Storis, Mosaic, Sku-Maker and more
  • Client satisfaction
  • Excellent eye for detail

Work Preference

Work Type

Full TimePart Time

Work Location

On-Site

Important To Me

Career advancementWork-life balanceCompany CultureWork from home optionPaid time offPaid sick leaveStock Options / Equity / Profit Sharing

Timeline

Luxury Furniture Sales and Design Consultant - Arhaus Furniture
05.2024 - 07.2024
Wood Flooring Sales Design Consultant - Beauxbois Custom Wood Flooring
01.2014 - Current
Creative Director, Designer, Sales Consultant - E and K Vintage Wood
09.2012 - 04.2014
Sales and Design Consultant, Store Manager - Jaxon Furniture
10.2010 - 04.2012
Lead Sales and Design Consultant, Showroom Manager - Moroni Leather, HD Buttercup
08.2006 - 09.2010
Arizona, Trade Sales Representative - Antoine Proulx Custom Furniture
04.2005 - 07.2006
Trade Sales Representative - NY
04.2002 - 04.2005
- Ochre London Based Custom Furniture and Lighting
Lycee Jules Renard - Bachelor of Arts, French Literature, Foreign, Languages
Fashion Institute of technology - A.A.S, Fashion Design

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Paulin LaurentSales and design consultant