Hi, I’m
Paulina Allendorf
Server
Bakersfield,CA
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
2
years of professional experience
Work History
18th Street Bar And Grill
Server
2022.01 - 2022.05 (4 months)
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Daily menu memorization
- Checked over daily IDs to verify ages and uphold California State liquor laws
Bed Bath & Beyond
Customer Service Manager
2019.03 - 2020.04 (1 year & 1 month)
Job overview
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Managed and trained for Bridal Dept.
- Maintained and healthy working environment
South 40 , Sidney, Montana
Kitchen Prep Cook
2019.06 - 2019.11 (5 months)
Job overview
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
- Cooked take-out orders per shift and securely packaged and labeled each order
Education
Monterey Peninsula College , Monterey, CA
Associate of Arts from Performance Arts
05.2010
Skills
- Warm and Friendly
- Menu Memorization and Presentation
- Age Verification
- POS trained
- To-go order preparation
- Enjoy people
- Polite
- Menu memorization
- Stocking and replenishing
- Hospitality service expertise
- Food preparation and safety
- Front-of-house display creation
Timeline
Server
18th Street Bar And Grill
2022.01 - 2022.05 (4 months)
Kitchen Prep Cook
South 40
2019.06 - 2019.11 (5 months)
Customer Service Manager
Bed Bath & Beyond
2019.03 - 2020.04 (1 year & 1 month)
Monterey Peninsula College
Associate of Arts from Performance Arts
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