Hi, I’m
Paulina Allendorf
Server
Bakersfield,CA
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
2
years of professional experience
Work History
18th Street Bar And Grill
Server
01.2022 - 05.2022
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Daily menu memorization
- Checked over daily IDs to verify ages and uphold California State liquor laws
Bed Bath & Beyond
Customer Service Manager
03.2019 - 04.2020
Job overview
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Managed and trained for Bridal Dept.
- Maintained and healthy working environment
South 40 Sidney, Montana
Kitchen Prep Cook
06.2019 - 11.2019
Job overview
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
- Cooked take-out orders per shift and securely packaged and labeled each order
Education
Monterey Peninsula College, Monterey, CA
Associate of Arts from Performance Arts
05.2010
Skills
- Warm and Friendly
- Menu Memorization and Presentation
- Age Verification
- POS trained
- To-go order preparation
- Enjoy people
- Polite
- Menu memorization
- Stocking and replenishing
- Hospitality service expertise
- Food preparation and safety
- Front-of-house display creation
Timeline
Server
18th Street Bar And Grill
01.2022 - 05.2022
Kitchen Prep Cook
South 40
06.2019 - 11.2019
Customer Service Manager
Bed Bath & Beyond
03.2019 - 04.2020
Monterey Peninsula College
Associate of Arts from Performance Arts
Similar Profiles
Jerry Carter-BeyJerry Carter-Bey
Lead Bartender at 18th Street Distillery/ 18th Street BreweryLead Bartender at 18th Street Distillery/ 18th Street Brewery
Jordan SheetsJordan Sheets
Security Manager at 18th Amendment Bar and GrillSecurity Manager at 18th Amendment Bar and Grill
MICHAEL MENDOZAMICHAEL MENDOZA
Distribution Manager at 18th Street BreweryDistribution Manager at 18th Street Brewery