Overview
Work History
Skills
Timeline
Generic

Paulina Chavez

Carter Lake ,IA

Overview

17
17
years of professional experience

Work History

Remote Medication Access Coordinator

Nebraska Medicine
Omaha, NE
08.2018 - Current
  • Utilized hospital systems to update patient records, ensuring accuracy and completeness.
  • Screened patients for eligibility for co-pay assistance, manufacturer assistance programs for underinsured and uninsured patients.
  • Reviewed eligibility responses to assess patient benefit level and prepare estimates.
  • Coordinated with other departments to ensure proper authorization is obtained when granting users access rights.
  • Conducted financial counseling for patients, explaining payment options and assistance programs.
  • Processed insurance verifications and authorizations to ensure coverage of services.
  • Processed patient responsibility estimate determined by insurance at pre-registration.

Pharmacy Technician

Nebraska Medicine
Omaha, NE
08.2016 - 08.2018
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Enhanced pharmacy efficiency by developing and implementing organizational systems.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.
  • Conducted medication therapy management sessions under the guidance of a pharmacist.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.

Pharmacy Technician

Walgreens
Omaha, NE
08.2008 - 08.2016
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Entered prescription information into computer databases.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.

Skills

  • Patient record management
  • Co-pay assistance
  • Insurance verification
  • Financial counseling
  • Authorization processing
  • Teamwork and collaboration
  • Time management
  • Conflict resolution
  • Referral coordination
  • Claims handling and coverage verification
  • Health insurance knowledge
  • Data entry accuracy
  • Independent worker

Timeline

Remote Medication Access Coordinator

Nebraska Medicine
08.2018 - Current

Pharmacy Technician

Nebraska Medicine
08.2016 - 08.2018

Pharmacy Technician

Walgreens
08.2008 - 08.2016

Similar Profiles

CREATE PROFILE
Paulina Chavez