Summary
Overview
Work History
Education
Skills
Online Profiles - LinkedIn
Timeline
BusinessDevelopmentManager

Paulina Crowe

Parsons,TN

Summary

Innovative Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Demonstrates talent for turning around flagging operations and spearheading growth through proactive leadership. Experienced with HRIS and data-driven approaches to personnel management, benefits administration, compensation structuring, and organizational development. Record of success in improving recruitment and retention.

Overview

6
6
years of professional experience

Work History

Payroll Administrator

American Health Partners
05.2022 - Current
  • Managed payroll data entry and processing for 2000+ employees to comply with predetermined company guidelines.
  • Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
  • Processed payroll garnishments such as tax liens and child support.
  • Assisted in the successful migration of payroll systems during a company-wide software upgrade without disruption to operations.
  • Trained and mentored new payroll staff to apply best practices and follow department procedures. by developing comprehensive training materials for new hires in the payroll department to facilitate a smooth onboarding process.
  • Coordinated with HR personnel to verify accuracy and completeness of employee information.
  • Supported the overall financial health of the organization by ensuring accurate and timely payroll processing, contributing to a positive work environment.
  • Prepared detailed reports on payroll activities for management review, highlighting areas requiring improvement or attention.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Facilitated year-end reporting by preparing accurate W-2 forms for all employees within required deadlines.
  • Played an instrumental role in reducing manual intervention through the implementation of automated timekeeping systems.
  • Collaborated closely with HR and accounting teams to coordinate benefits deductions, tax withholdings, and other adjustments.

Chief People Officer

Various Healthcare Organizations
11.2018 - 04.2022
  • Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
  • Enhanced employee engagement by implementing innovative talent development programs and initiatives.
  • Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
  • Developed strategic partnerships with external vendors to enhance talent acquisition efforts, expanding reach in competitive markets.
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
  • Managed other HR staff and oversaw completion of tasks and initiatives.
  • Leveraged analytics-based tools for informed decision-making in all aspects of human resources management, ensuring alignment with business objectives.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Promoted a culture of continuous improvement using data-driven insights from employee feedback surveys, driving meaningful action plans based on identified areas of concern.
  • Streamlined HR operations for improved efficiency through the implementation of modern technology platforms and tools.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Liaised between multiple business divisions to improve communications.
  • Established robust succession planning frameworks to secure long-term stability for key executive positions within the organization.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Devised hiring and recruitment policies for 200+ -employee company.

Medical Staff Credentialing Coordinator

Decatur County General Hospital
11.2018 - 05.2020
  • Obtained NPI numbers for providers and facilities and updated existing profiles.
  • Monitored expiration dates on licenses, certifications, and insurance policies, proactively preventing lapses in coverage or compliance issues for approximately 100 providers.
  • Ensured compliance with regulatory standards by regularly updating and maintaining physician credentials files.
  • Prepared comprehensive reports for presentation at Medical Staff Committee meetings, demonstrating detailed knowledge of current credentialing matters.
  • Assisted in the development of policies and procedures related to medical staff credentialing, enhancing organizational efficiency.
  • Managed the reappointment process for medical staff members, ensuring continuity of care for patients.
  • Prepared records for site visits and file audits.
  • Maintained confidentiality of sensitive information while handling large volumes of physician applications and records.

Emergency and Out Patient Registration Manager

Decatur County General Hospital
04.2018 - 11.2018
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Improved staffing during busy periods by creating employee schedules, and monitoring call-outs, and cross-training employees to maximize team agility and performance.
  • Recruited, interviewed and hired employees and implemented mentoring to build high performing team with appropriated talent initiatives
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.

Education

MBA - Healthcare Administration

Western Governors University
Salt Lake City, UT
10.2023

Bachelor of Science - Healthcare Administration

University of Memphis
Memphis, TN
05.2018

Skills

  • Human Resources Support
  • HR analytics
  • Workforce Planning
  • Leadership Training and Development
  • Labor negotiations
  • Payroll Management
  • Project Management
  • Database Maintenance
  • Employee Handbooks
  • Internal investigations
  • Recruitment and selection

Online Profiles - LinkedIn

www.linkedin.com/in/paulina-с-12b76а1аз

Timeline

Payroll Administrator

American Health Partners
05.2022 - Current

Chief People Officer

Various Healthcare Organizations
11.2018 - 04.2022

Medical Staff Credentialing Coordinator

Decatur County General Hospital
11.2018 - 05.2020

Emergency and Out Patient Registration Manager

Decatur County General Hospital
04.2018 - 11.2018

MBA - Healthcare Administration

Western Governors University

Bachelor of Science - Healthcare Administration

University of Memphis

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Paulina Crowe