Paulina Diaz
Queens,NY
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
8
8
years of professional experience
Work History
Sales Associate
Victoria Secret's PINK
11.2018 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Medical Assistant
Borealis Dermatology
09.2021 - 06.2023
- Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
Sorter/Medical Scanner
Diego Diaz, MD
09.2016 - 09.2017
- Scanned medical charts and filed them into electronic health records.
- Performed analysis of scanned documents to sort them into correct categories based on exam type.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
Education
Bachelor of Science - Health Science
York College
Jamaica, NY05-2025
Associate of Arts - Psychology
Queensborough Community College
Oakland Gardens, NY05-2022
Skills
- Skilled in Microsoft Word
- Excel Proficiency
- Exceptional Customer Service
- Strong Organizational Abilities
- Collaborative Team Member
Timeline
Medical Assistant
Borealis Dermatology
09.2021 - 06.2023
Sales Associate
Victoria Secret's PINK
11.2018 - Current
Sorter/Medical Scanner
Diego Diaz, MD
09.2016 - 09.2017
Bachelor of Science - Health Science
York College
Associate of Arts - Psychology
Queensborough Community College
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