PAULINA LOPEZ ZAVALA
Batavia,OH
Summary
A person with talent in a wide variety of areas. Attentive to detail, able to learn and adapt to any situation that demands for different abilities. A leader with the ability to adapt to any situation and support others.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Plan Quality Engineer /Site Supervisor
ATW / PJ TRAILERS
Batavia, OH
01.2023 - Current
- Managed quality assurance operations for two manufacturing plants located in Batavia, OH (ATW) and Mt Orab, OH (PJ Trailers), overseeing all aspects of quality control and assurance processes.
- Led the Non-Conformance Report (NCR) process for suppliers, ensuring timely resolution through collaboration with Supplier Quality Engineers (SQEs).
- Performed data analysis to identify root causes of quality issues and developed corrective actions.
- Analyzed customer complaints and feedback, conducted investigations, and implemented appropriate corrective actions.
- Conducted internal audits to ensure compliance with regulatory requirements and company policies and procedures.
- Reviewed engineering drawings, process specifications, test requirements, inspection plans, and other technical documents for accuracy.
- Evaluated supplier performance against established criteria such as quality standards, delivery times, and cost targets.
- Participated in continuous improvement initiatives by identifying opportunities for process optimization based on best practices from industry standards.
- Prepared detailed reports outlining findings from investigations of top 3 internal & external defects.
- Collaborated with quality team members and leaders to monitor conformance to quality standards.
- Demonstrated strong knowledge of company standards and protocols during inspections.
- Developed reports summarizing key metrics related to product quality including defect rates, and cycle time reduction efforts.
- Trained personnel on the use of various quality control tools such as Statistical Process Control charts, Process Flow Diagrams, and Failure Mode Effects Analysis.
- Collaborated with cross-functional teams to develop solutions that improve overall product quality.
Plant Quality Engineer
ATW Location
Ohio City, Batavia
05.2022 - 01.2023
- Create and implement a standardized Quality Control Process through inspection, Quality KPI data analytics, and repair processes
- Investigate and implement corrective actions for manufacturing warranty claims/complaints (reduced Plant warranty percentage from 15% to 7% of sales in 4 months and 34% to 3.5% in a year)
- Implement and communicate Quality Key Performance Indicators (KPIs) Processes: Rolled Throughput Yield (RTY), Defect Per Unit (DPU), and First Pass Yield (FPY)
- Manage Quality Control Inspectors and Quality Inspection Procedures
- Create and Lead Material Review Board (MRB) Processes
- Create and implement Quality Standard Work (Weld Maps, Defect Guides, Process Maps)
- Create and implement a Quality Training Program (Training Matrix, Training Standards, etc.)
- Create and execute manufacturing process change Verification testing
- Assist in Lean Manufacturing Projects (VSM, Kaizens, 5S, Poke Yoke)
- Assist Plant Management in the creation and implementation of Quality Improvement Projects
- Assist in Supplier Corrective Actions and Supplier Site Visits.
Quality Assurance technician
Topre America
Springfield, Ohio
- Reporting and recording issues for automotive parts
- Reporting nonconformance to quality specifications to Engineering
- Inspect both visually and physically the products at various stages of the production process
- Performing daily audits of processes to ensure policy/procedure is being followed
- Take decisions to deliver the product according to customer agreements
- Conducting Cut/Etch testing or another specific testing of arc welds or other weld types
- Performing sorts, developing sort criteria, and training others for sorts per Topre standard.
Quality Engineer
Hyperion Materials & Technologies
La Loma, Mexico
- Receive and follow-up customer complaints with Everest program doing an analysis based on non-conformities
- Take decisions to deliver the product according to customer agreements
- Coordination and follow up the program Super CEP (SPC tool) and interpretation of graphics X-R
- Customer requirements.
Material flow engineer
Ford Motor Company
Cuautitlán Izcalli, Mexico
- Contact with external suppliers
- Rebalancing line process of materials to reduce cost and improve productivity
- Administration and coordination of the WORK READINESS STATION, on chassis, framing and body areas for new projects (MACH-E GT)
- Coordination of the activities for production system areas at manufacturing process
- Coordination of the SMART program (material delivery at the lines).
Quality Engineer
Walor Mex
IRAPUATO, Mexico
- Administration and Coordination of the quality management system
- Support in the development and standardization of the necessary process and procedures request to fulfill in work areas
- Coordination and follow-up internal layered audits of products and procedures with the respective action plan
- Layered process audits LPA's and 5's Audits
- Administration for new projects
- Take decisions to deliver product according to customer agreements
- Constant participation in the management and control of EIMP and R&R
- Follow up and interpret SPC records for production and quality process
- Obtain and generate supplier complaints, with the document 8D's, make a cause and effect analysis based on non-conformities
- Interpretation of technical drawings GD&T.
Education
Industrial engineer -
ITESA
Physics and mathematics -
Escuela de nivel medio superior de irapuato
Skills
- Communication
- Teamwork
- Analytic
- Flexible
- Responsible
- Efficient
- Takes initiative
- Conflict resolution
- Adaptable
- Creative
- Leadership
- Confidential information
- Objective activities
- Decision-making
- Project Scheduling
- Documentation and Reporting
- Root Cause Analysis
- Test Plan Development
- Critical Thinking
- Attention to Detail
- Non-Conformance Processes
Certification
- A25a7f24d0e5465ab1800f064261017a, QPLS1x: Six Sigma: Define and Measure
- 7a5c6f86563d43b58a98011c66400286, QPLS2x: Six Sigma: Analyze, Improve, Control
- 363e98e9d90846a1b9c056226a111c90, QPLS3x: Lean Production
Industry Expertise
- Microsoft office 90% CORE TOOLS 80%
- IATF 16949:2016 80%
- GD&T "Geometric dimensioning and tolerancing" 80%
- ISO 9001:2015 80%
- ISO 14001:2015 70%
- VDA6.3 40%
- Metrology 70%
- Six sigma 80%
Languages
- Spanish, Native
- English, Proficient
Training
- Cultural Exchange, 2018-2020, EEUU, Mckinney, Texas
- ESL(English as a second language) level 3, Collin college Mckineey Texas
- TUM Lean Six Sigma Yellow Belt, TUMx, Technical University of Munich
- QPLS1x: Six Sigma: Define and Measure, TUMx, Technical University of Munich
- QPLS2x: Six Sigma: Analyze, Improve, Control, TUMx, Technical University of Munich
- QPLS3x: Lean Production, TUMx, Technical University of Munich
References
At Request
Languages
English
Full Professional
Timeline
Plan Quality Engineer /Site Supervisor
ATW / PJ TRAILERS
01.2023 - Current
Plant Quality Engineer
ATW Location
05.2022 - 01.2023
Quality Assurance technician
Topre America
Quality Engineer
Hyperion Materials & Technologies
Material flow engineer
Ford Motor Company
Quality Engineer
Walor Mex
Industrial engineer -
ITESA
Physics and mathematics -
Escuela de nivel medio superior de irapuato
- A25a7f24d0e5465ab1800f064261017a, QPLS1x: Six Sigma: Define and Measure
- 7a5c6f86563d43b58a98011c66400286, QPLS2x: Six Sigma: Analyze, Improve, Control
- 363e98e9d90846a1b9c056226a111c90, QPLS3x: Lean Production
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