Paulina Loya
Los Fresnos,TX
Summary
Driven to work efficiently and accurately to maximize team success and serve students quickly. Learns new processes quickly and contributes in fast-paced environments. Contributes help where necessary to keep service flowing smoothly. School Cafeteria Worker successful at providing nutritious meals for large numbers of students and faculty in educational institution environments. Skilled in preparing large-batch dishes, plating and table-side beverage service. Known for special gluten-free recipe preparation for special dietary needs. Reliable and proficient in batch cooking, presentation and inventory handling. Hardworking and responsible with personable nature. Trained in safe food handling techniques and ServSafe certified. Organized Dining Room Attendant offering 42 years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise.
Overview
38
38
years of professional experience
Work History
Cafeteria Worker
Los Fresnos CISD
01.2021 - 02.2023
- Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Maximized food safety by consistently following proper food handling procedures and storage guidelines.
- Reduced food waste through careful portion control and monitoring product expiration dates.
- Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
- Collaborated with kitchen staff to monitor ingredient levels, making necessary adjustments to maintain optimal supplies without compromising quality or freshness.
- Cleaned and sanitized surfaces, tools and equipment.
- Served food according to temperature, safety and presentation guidelines.
Food Service Worker
AHTHA STS
05.2013 - 08.2019
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Contributed to menu development, incorporating seasonal ingredients and customer feedback.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Participated in regular trainings to stay current on industry best practices and trends.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and organized kitchen, dining and service areas.
- Monitored food quality and freshness throughout day.
Counter Server
Luby's Cafeteria
08.1985 - 11.1991
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain cleanliness and organization of the dining area.
- Trained new employees on procedures, ensuring consistency in service quality across the team.
- Managed cash register transactions, maintaining accuracy and security at all times.
Education
High School Diploma -
Escuela Secundaria Emilio Rodriguez
Cadereyata Nuevo Leon MexicoSkills
- Food Handling Safety
- Batch Cooking
- Supply Replenishment
- Cooking
- Cafeteria Equipment Operations
- Ingredient Preparation
- Food Storage Procedures
- Safe Food Handling
- Sanitation Practices
- Waste Reduction
- Standardized Recipes
- Food Quality Standards
- Money Handling
- Food Production
- Salad Bar
- Portion Management
- Dishwashing
- Cleaning and Sanitation
- Portion Control
- Food Safety Knowledge
- Cash Handling Abilities
Languages
English
Limited Working
Spanish
Timeline
Cafeteria Worker
Los Fresnos CISD
01.2021 - 02.2023
Food Service Worker
AHTHA STS
05.2013 - 08.2019
Counter Server
Luby's Cafeteria
08.1985 - 11.1991
High School Diploma -
Escuela Secundaria Emilio Rodriguez
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