Paulina Mendez
Yakima,WA
Summary
Detail-oriented professional with a background in client services and healthcare support. Skilled in time management and health documentation, dedicated to providing quality care and effectively addressing client needs.
Overview
1
1
Language
11
11
years of professional experience
Work History
CNA
Hopebridge
yakima, WA
03.2025 - 03.2026
- Administered medications to clients during daily routines
- assisted clients with daily tasks to enhance quality of life
- accompanied clients to doctors' appointments to ensure timely medical care
- transported clients to errands, promoting independence and convenience
- Prepared nutritious meals for clients in their homes
- Performed cleaning tasks to maintain a safe living environment
Receptionist
Ummelina Spa
yakima, WA
02.2023 - 03.2024
- Greeted and welcomed clients professionally and warmly.
- Managed appointment scheduling using spa management software.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Assisted with client inquiries and provided information about services.
- Coordinated communication between clients and service providers efficiently.
- Maintained a clean, organized reception area and waiting room.
- Processed client payments accurately and handled billing inquiries.
- Collaborated with team members to enhance client experience at the spa.
Interpretor
Catholic Family Services
Pasco, Washington
01.2015 - 01.2019
- Facilitated communication between clients and staff in diverse settings.
- Provided language support during counseling sessions for individuals and families.
- Assisted clients in understanding services and available resources.
- Translated written materials for program outreach and client resources.
- Collaborated with social workers to ensure accurate information exchange.
- Documented interpretation sessions for record-keeping and compliance purposes.
Education
GED -
Davis High School
Yakima, WA01-2005
Medical Terminology - Bilingual Medical Termenoligy
Heretige
Yakima, WA01-2005
Skills
- Health records management
- Appointment scheduling
- Client communication
- Monitoring health metrics
- Patient advocacy
- Empathetic care
- Time management
- Problem solving
- Customer relationship management
Languages
Spanish
Native/ Bilingual
Timeline
CNA
Hopebridge
03.2025 - 03.2026
Receptionist
Ummelina Spa
02.2023 - 03.2024
Interpretor
Catholic Family Services
01.2015 - 01.2019
GED -
Davis High School
Medical Terminology - Bilingual Medical Termenoligy
Heretige