Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paulina Meras

Fort Pierce

Summary

Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Cititrends
08.2024 - Current
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Opening, closing, and shift change functions to maintain operational standards each day.
  • Implemented quality control measures to uphold company standards.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Reviewed completed work to verify consistency, quality, and performance.
  • Managed customer service inquiries and complaints in a timely manner.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Cashier Trainer

Amoco
12.2023 - 07.2024
  • Conducted department walkthrough to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Performed other duties as assigned by upper management.
  • Organized one-on-one coaching sessions with cashiers who needed extra help understanding certain concepts or procedures.
  • Counted and balanced registers.
  • Conducted regular audits of cash registers to ensure accuracy of transactions.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Opening, closing, and shift change functions to maintain operational standards each day.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.

Team Member

McDonald's
01.2023 - 11.2023
  • Implemented strategies to take advantage of new opportunities.
  • Assessed company operations for compliance with safety standards.
  • Greeted customers upon entering the store with friendly demeanor.
  • Looked for ways to go above and beyond job requirements.
  • Trained new team members using approved training materials and information.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Operated cash registers to process payments from customers.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Babysitter

Self Employed
01.2022 - 12.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Education

GED -

Indian River State College
Ft. Pierce, FL

Skills

  • Product and service sales
  • Multitasking and organization
  • Retail operations
  • Customer satisfaction
  • Decision-making
  • Time management
  • Staff training and development
  • Adaptability and flexibility
  • Customer service
  • Staff supervision
  • Staff management
  • Money handling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Assistant Manager

Cititrends
08.2024 - Current

Cashier Trainer

Amoco
12.2023 - 07.2024

Team Member

McDonald's
01.2023 - 11.2023

Babysitter

Self Employed
01.2022 - 12.2022

GED -

Indian River State College

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