Summary
Overview
Work History
Education
Skills
Timeline
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Paulina Michael

Media,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Food Delivery Driver

DoorDash
12.2023 - Current
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.
  • Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.

Food Service Worker

Penn State University
08.2023 - 11.2023
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Monitored food quality and freshness throughout day.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.

Usher

Angelika Film Center And Cafe
02.2023 - 08.2023
  • Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
  • Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Monitored guests for compliance with safety and security protocols, raising any issue with security.

Shift Leader

Rita's Italian Ice & Frozen Custard
02.2022 - 02.2023
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Collaborated with management to develop marketing and promotional activities.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Developed and implemented new flavor ideas to add variety to product offering.
  • Observed health code regulations and internal policies for cleaning and sanitizing.

Sales Associate

GAP Inc
09.2021 - 02.2022
  • Attended monthly sales meetings and quarterly sales trainings.
  • Achieved or exceeded company-defined sales quotas.
  • Contributed to team objectives in fast-paced environment.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Presented professional image consistent with company's brand values.

Sales Associate

Chicabika Masks & More
08.2020 - 02.2021
  • Clean, stock, and restock workstations and display cases
  • Greet customers and ascertain what each customer wants or needs
  • Assisting in training new employees.
  • Answer customers' questions, and provide information on procedures or policies
  • Process merchandise returns and exchanges.
  • Stock shelves, and mark prices on shelves and items.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
  • Balanced and organized cash register by handling cash, counting change, and storing coupons
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior

Food Service Worker

Auntie Anne's Pretzels
11.2019 - 03.2020
  • Improved operational efficiencies while managing customers' requests, store inventory, transactions, new purchase orders, and pricing needs
  • Offering each customer top-notch, personal service and polite support to boost sales and customer satisfaction
  • Used consultative sales approach to understand customer needs and recommend relevant offerings
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas
  • Maintained clean, trash-free workspaces to maximize productivity and safety
  • Greeted customers at counter to fulfill requests and answer questions

Education

High School Diploma -

Marshall High School
Falls Church, VA
06.2023

Skills

  • Issue Resolution
  • Money Handling
  • Cash Register Operation
  • Stocking and Replenishing
  • Teamwork and Collaboration
  • Basic Mathematics
  • Kitchen Equipment Operation
  • Efficient Food Preparation
  • Food Preparation
  • Food Delivery

Timeline

Food Delivery Driver

DoorDash
12.2023 - Current

Food Service Worker

Penn State University
08.2023 - 11.2023

Usher

Angelika Film Center And Cafe
02.2023 - 08.2023

Shift Leader

Rita's Italian Ice & Frozen Custard
02.2022 - 02.2023

Sales Associate

GAP Inc
09.2021 - 02.2022

Sales Associate

Chicabika Masks & More
08.2020 - 02.2021

Food Service Worker

Auntie Anne's Pretzels
11.2019 - 03.2020

High School Diploma -

Marshall High School

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Paulina Michael