Paulina Morales
Beaumont,TX
Summary
Dynamic professional with extensive experience at Harmony Public Schools and Trevco Insurance Agency, excelling in campus operations and financial management. Proven track record in team leadership and customer service, enhancing student readiness programs and resolving complex issues. Adept at maintaining compliance and fostering a collaborative environment in fast-paced settings. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Various Roles
Harmony Public Schools
Beaumont , TX
09.2020 - Current
- Serve as College and Career Seminar Advisor and Engagement Coordinator, developing student readiness programs and organizing campus engagement initiatives.
- Supported special education services as a clerk, ensuring compliance, and accurate documentation.
- Managed student records and enrollment as Registrar, while maintaining confidentiality and accuracy.
- Worked in the front office, assisting with student nutrition/food clerk, parent inquiries, and multitasking under pressure.
- Provided phone support and clerical duties in a fast-paced school environment.
Office Manager
Trevco Insurance Agency
Beaumont, TX
01.2001 - 06.2020
- Directed daily operations and led a team of sales representatives in a busy insurance office.
- Performed bookkeeping, paid invoices, tracked expenses, and managed financial documentation.
- Held meetings with contract holders and addressed complex customer service issues.
- Oversaw recruitment processes, including interviews and new hire onboarding.
- Resolved customer complaints professionally, and maintained service standards.
Education
Bachelor of Business Administration -
Lamar University
4400 MLK Blvd. Bmt. Tx 7770805-2020
Associate Degree -
Lamar Institute of Technology
855 E Lavaca St, BMT. Tx. 7770505-2017
Skills
- Campus Operations & Administrative Support
- Financial Management & Bookkeeping
- Team Leadership & Staff Coordination
- Educational Program Support
- Customer Service & Complaint Resolution
- Recordkeeping & Compliance
- Front Office & Student Services
- Fast-Paced, High-Volume Environments
Languages
Spanish
Native/ Bilingual
Professional Attributes
- Adaptable and eager to learn new skills
- Strong team player with excellent communication skills
- Committed to supporting organizational goals through effective operations
Timeline
Various Roles
Harmony Public Schools
09.2020 - Current
Office Manager
Trevco Insurance Agency
01.2001 - 06.2020
Bachelor of Business Administration -
Lamar University
Associate Degree -
Lamar Institute of Technology
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