Paulina Munoz Navarro
Concord,CA
Summary
Dynamic and adaptable professional with proven leadership qualities and exceptional verbal and written communication skills. Excelled at Pleasant Hill Smiles Dentistry by enhancing team productivity and patient assistance through innovative hands-on learning activities. Skilled in CPR and adept at fostering team collaboration, significantly improving customer satisfaction and operational efficiency.
Punctual and driven Extern known for remaining calm and composed in high-pressure situations. Dedicated to meeting objectives by applying exceptional training and successful record of academic achievement.
Overview
6
6
years of professional experience
Work History
Extern
Pleasant Hill Smiles Dentistry
Pleasant Hill, CA
11.2024 - 01.2025
- Worked in team environment to maintain high levels of productivity.
- Assisted Dental team with Chairside Procedures, X-rays, Sterilization..
- Followed established departmental guidelines and safety procedures.
- Increased student comprehension by implementing interactive and hands-on learning activities.
- Developed strong interpersonal and communication skills by collaborating with all types of personalities in various situations.
Shift Leader
Jamba Juice
Pleasant Hill, CA
09.2021 - 11.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Key Holder
Charlotte Russe
Concord, CA
02.2020 - 08.2021
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Shift Leader
Patron Mexican Grill
Walnut Creek, CA
01.2019 - 01.2020
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked well in a team setting, providing support and guidance.
- Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
Education
No Degree - Dental Assisting
Carrington College
Pleasant Hill, CA01-2025
Skills
- Verbal and written communication
- Leadership qualities
- Team collaboration
- CPR
- Job and task observation
- Patient assistance
Languages
Spanish
Native or Bilingual
Timeline
Extern
Pleasant Hill Smiles Dentistry
11.2024 - 01.2025
Shift Leader
Jamba Juice
09.2021 - 11.2024
Key Holder
Charlotte Russe
02.2020 - 08.2021
Shift Leader
Patron Mexican Grill
01.2019 - 01.2020
No Degree - Dental Assisting
Carrington College