Paulina Nollett
Greeley,CO
Summary
Experienced professional with a diverse skill set, adept at navigating challenging situations and resolving conflicts with upset residents and customers. Strong active listening and composure skills, providing valuable advice and empathy. Quick learner, always eager to expand knowledge and embrace new opportunities. Thrives in fast-paced environments, dedicated to working diligently and maintaining a busy schedule. Open to constructive guidance and instructions, possesses exceptional multitasking abilities, committed to completing tasks safely and efficiently.
Overview
15
15
years of professional experience
Work History
Direct Support Professional
Persons in Progress Llc
04.2022 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
- Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Trained new staff on best practices in direct support, elevating overall quality of care provided.
- Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
- Advocated for clients' needs and rights in various settings, enhancing their quality of life.
- Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
- Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
- Coordinated with families and other caregivers, ensuring cohesive approach to client support.
- Enhanced communication skills of non-verbal clients using alternative communication devices.
- Organized and participated in recreational activities, contributing to vibrant community life for residents.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Addiction Recovery Technician
Northrange Behavioral Health
10.2021 - Current
- Maintained compliance with state licensing requirements and professional ethical guidelines as an Addiction Recovery Technician.
- Monitored client adherence to medication-assisted treatment protocols, ensuring optimal efficacy in tandem with counseling interventions.
- Enhanced patient engagement and motivation through empathetic communication and rapport-building techniques.
- Partnered with community organizations to expand available resources for individuals seeking addiction treatment services.
- Assisted patients in developing coping skills and healthy habits to replace addictive behaviors, strengthening long-term sobriety prospects.
- Collaborated with multidisciplinary teams to create customized addiction recovery plans tailored to individual needs.
- Developed trusting relationships with clients by maintaining a non-judgmental atmosphere while emphasizing personal accountability.
- Coordinated care transitions between detoxification centers, residential programs, outpatient services, and other relevant entities within the continuum of care.
- Trained new staff members on best practices in addiction recovery, ensuring consistent service delivery across the team.
- Reduced relapse occurrences by providing comprehensive aftercare support and resources.
- Improved patient recovery rates by implementing evidence-based addiction treatment strategies.
- Facilitated group therapy sessions, fostering open dialogue and peer support among patients in the recovery process.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Charted on each patient daily.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Maintained patient records, documenting changes in patient condition.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Took and monitored vital signs, administered medications, and managed patient behavior.
Behavioral Technician
Johnstown Heights
08.2020 - 04.2021
- Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
- Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
- Promoted a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
- Adapted therapy materials based on individual needs, ensuring accessibility for all clients regardless of ability level or learning style.
- Implemented social skills training groups, increasing peer interaction opportunities for clients.
- Improved client outcomes by implementing individualized behavior plans and interventions.
- Charted on each patient daily.
- Maintained patient records, documenting changes in patient condition.
- Provided therapeutic activities to assist with patient development.
Personal Care Provider
Grace Pointe
10.2019 - 04.2020
- My duties as a care provider in a memory care unit include but are not limited too, waking up residents and getting them ready for their day
- Showering them, shaving them, dressing them serving breakfast providing protective oversight, reassuring them they're safe and okay, doing activites with them and engaging them
- Doing hourly rounds, reporting any changes
- Helping them get ready and into bed
- Doing their laundry, making their beds and keeping their rooms clean and tidy to prevent falls
Personal Assistant
Best Basements
06.2018 - 04.2020
- My duties as a personal assistant include but are not limited too, filling papers, organizing, paying off accounts, quickbooks, picking up job material and dropping it off at jobs
- Sitting in on inspections, cleaning finished jobs, running personal errands for my boss as needed
- Depositing checks into the bank, sending out invoices, being available for any other needs
Personal Caregiver- qmap
Gray Cara West
01.2015 - 09.2017
- My duties as a qmap, caregiver at gray cara included but were not limited too, ordering resident medications, passing medications to residents, providing protective over sight, helping residents to the bathroom, changing them, showering them, shaving them, dressing them, transfers, cooking and cleaning the facility
- Reporting any behavior changes and holding hands of residents as they make their final journey through life when families could not be there
Home Health Care Provider
Home Instead Senior Care
06.2014 - 01.2015
- My duties as a home health care provider included but was not limited too, driving to patients houses daily, stand by assist showers, preparing and cooking meals
- Cleaning patients house, feeding and walking their animals, laundry, driving them and assisting them in appointments
- Providing protective oversight
- Filling med boxes and reminding them to take their medications
- I also offered companionship and my time to listen to their stories, worries, fears and my advice to help calm them or a joke to make them laugh
Manager
Super America llc
05.2010 - 08.2014
- My duties as a manager included but not limited too, opening the gas station daily at 5 am
- Printing out a daily report, checking gas levels, writing down lottery numbers, counting cigarettes, counting the money in the cash register, checking out customers, interacting with my customers, keeping the store clean and fully stocked, ordering merchandise and grocery for the store, stocking the cooler interacting with vendors, deescalating stressful situations with upset customers, writing out schedules and handling paperwork and payroll
- Having weekly employee meetings
- Covering call in shifts
- And numerous other tasks
Education
GED -
Greeley West High School
Greeley, CO05.2009
Skills
- Qmap
Timeline
Direct Support Professional
Persons in Progress Llc
04.2022 - Current
Addiction Recovery Technician
Northrange Behavioral Health
10.2021 - Current
Behavioral Technician
Johnstown Heights
08.2020 - 04.2021
Personal Care Provider
Grace Pointe
10.2019 - 04.2020
Personal Assistant
Best Basements
06.2018 - 04.2020
Personal Caregiver- qmap
Gray Cara West
01.2015 - 09.2017
Home Health Care Provider
Home Instead Senior Care
06.2014 - 01.2015
Manager
Super America llc
05.2010 - 08.2014
GED -
Greeley West High School
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