Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Owner
Conceptual Boutique
Miami, FL
09.2013 - Current
Oversaw daily operations of small business including customer service and financial management.
Developed business plans and strategies to grow small business.
Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
Negotiated contracts with vendors, suppliers, and customers.
Participated in local community activities to promote the brand's visibility and reputation.
Analyzed market trends to inform product offerings and pricing decisions.
Resolved customer complaints promptly and efficiently.
Advised customers on the latest product features and benefits.
Sorted and packaged products to prepare for processing or shipment.
Monitored customer feedback and implemented changes based on their suggestions.
Store Manager
Giardino Gourmet Salads
Miami, FL
01.2019 - 07.2022
Conducted daily store operations, including opening and closing procedures and cash handling.
Managed inventory tracking and physical inventory counts to minimize loss.
Recruited, trained and supervised new employees.
Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Monitored inventory levels and placed orders to restock shelves.
Monitored employee performance and identified performance gaps for corrective action.
Senior Manager
Actual Diseño S.A. de C.V.
MEXICO
12.2010 - 07.2014
Managed a team of 30+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
Leadership role in planning annual budgets for each department based on forecasted sales volumes.
Led project scope development to deliver final products that meet business needs.
Ensured compliance with applicable laws, regulations, policies, and procedures across all business units.
Developed long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
Negotiated contracts with vendors to secure competitive pricing for goods or services.
Negotiated contracts with prospective customers while maintaining favorable terms.
Teacher
University of Valle de Atemajac
MEXICO
05.2012 - 12.2012
Teached professional development activities related to architectural design into paths.
Conducted individualized instruction sessions with students who required additional assistance in understanding concepts of design.
Evaluated student progress using various methods including written assessments, presentations, portfolios.
Encouraged creativity by teaching advanced techniques such as 3D modeling.
Design Project Manager
PLAYCLUB S.A. de C.V.
Mexico
01.2009 - 12.2010
Developed project plans, timelines, and resource allocations.
Provided guidance and support to junior designers on their projects or tasks assigned.
Maintained a library of design patterns and guidelines that could be reused on future projects.
Assisted in recruiting process for new members of the design team when needed.
Created visual assets with Autodesk software, and prototypes for projects.
Education
Specialist in Commercial Space Design. - Postgraduate