Summary
Overview
Work History
Education
Skills
Section name
Languages
Timeline
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Paulina Pena

Paulina Pena

Houston,TX

Summary

I am hard worker I’m willing to do what ever it takes to get the job done even if it means staying late to get it done I am a go getter you will not go wrong if you hire me. Thank you

Diligent [Store Mananger] with solid background in assisting sales teams. Successfully supported sales processes and enhanced customer satisfaction through effective communication and problem-solving. Demonstrated strong organizational skills and adaptability in fast-paced environments.

Sales professional with proven track record in supporting sales teams and enhancing customer relations. Known for reliability and ability to adapt to changing needs, contributing to team success and achieving results. Possesses excellent communication and organizational skills.

Professional and experienced sales professional prepared for this role. Strong focus on team collaboration and achieving results. Known for flexibility, reliability, and effective communication. Skills include customer service, inventory management, and sales techniques. Employers value problem-solving abilities and positive attitude.

Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.

Overview

18
18
years of professional experience

Work History

Sales Assistant

Murphy USA
10.2023 - Current
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Managed inventory levels through regular stock assessments and replenishment processes.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
  • Provided product knowledge training to new team members, improving customer service standards.
  • Supervised daily store operations to ensure compliance with company policies and procedures.
  • Trained and developed team members to enhance customer service and operational efficiency.
  • Analyzed sales data to identify trends and implement strategies for inventory management.
  • Coordinated promotional activities to boost store visibility and drive customer engagement.
  • Managed visual merchandising standards to optimize product presentation and increase sales potential.
  • Resolved customer inquiries and complaints, fostering positive shopping experiences and loyalty.
  • Collaborated with upper management to refine operational processes and improve store performance.
  • Ensured adherence to health and safety regulations, maintaining a safe shopping environment for customers and staff.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Supervisor

PLS Check Cashing
04.2021 - 06.2023
  • All my responsibility I had to do was to received the money for the bank and send the money and check to the bank and lock up the safe and make sure all drawers are balance and safe balance at the end of the night

Home Health Care Provider

Philips Healthcare
03.2015 - 07.2019
  • My responsibility as a home health care provider was taking care of an elderly person make sure they eat breakfast, lunch, dinner and Wash there close make sure they take there medicine

Cashier

KFC
07.2015 - 07.2016
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.

Cashier

Kroger
03.2008 - 09.2014
  • My responsibility as a cashier at Kroger was to always have great customer service skills always have a smile and always be honest and respectful

Education

High School Diploma -

Eisenhower High School
Houston, TX
05.2005

Skills

  • Operational efficiency management
  • Goal-oriented planning
  • Business growth initiatives
  • Project coordination
  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management
  • Sales expertise
  • Cash register operation
  • Complex Problem-solving
  • Processing payments
  • Point of sale operation
  • Opening and closing procedures
  • Customer needs assessment
  • Visual merchandising
  • Product merchandising
  • Display building
  • Fitting room maintenance
  • Cold calling
  • Task prioritization
  • Team collaboration
  • Customer relationship management
  • Social media engagement
  • Inventory tracking
  • Order fulfillment
  • Upselling strategies
  • Market trends
  • Brand representation
  • Loyalty program promotion
  • Promotional event support
  • Team support and assistance
  • Merchandising proficiency
  • Returns and exchanges
  • Sales target achievement
  • Product management and pricing
  • Hospitality and accommodation
  • Inside and outside sales
  • Customer service
  • Friendly and helpful
  • Strong communication and interpersonal skills
  • Reliable and responsible
  • Team cooperation
  • Honest and dependable
  • Customer assistance
  • Attention to detail
  • Creative thinking
  • Adaptable and flexible
  • Positive customer engagement
  • Excellent written and verbal communication

Section name

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Languages

Spanish
Native or Bilingual

Timeline

Sales Assistant

Murphy USA
10.2023 - Current

Supervisor

PLS Check Cashing
04.2021 - 06.2023

Cashier

KFC
07.2015 - 07.2016

Home Health Care Provider

Philips Healthcare
03.2015 - 07.2019

Cashier

Kroger
03.2008 - 09.2014

High School Diploma -

Eisenhower High School
Paulina Pena