Paulina Rivera
Ortonville,MI
Summary
Adept at gaining knowledge through training, observation and direct experience. Attentive, intelligent and conscientious team player. Desiring to learn procedures, processes and strategies for success in dermatology.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Quality Urgent Care
05.2023 - Current
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assists providers with minor medical procedures, clinical tests, EKGs, X-Rays, splinting/casting, injections
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assists with front desk registration, payment collection, and insurance verification
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Medical Assistant
Elite Women’s Health
05.2022 - 12.2022
- Handle phone calls, payments, and scheduling appointments
- Sanitize exam rooms and medical equipment
- Assist the Doctor with medical procedures
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
Holly — Attendant
WhoaZone
06.2020 - 08.2021
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Education
Bachelor of Arts - Human Biology
University of Michigan Flint, Flint — College
05.2024
High School Diploma -
Brandon High School
Ortonville, MI05.2022
Certificate of Medical Assistance - Medical Assisting
U.S. Career Institute
08.2021
Skills
- Procedure Assistance
- Payment Collection
- Medical Terminology
- Patient Scheduling
- HIPAA Compliance
- OB/GYN Procedures
- Diagnostic Procedures
- Electronic Health Records
- Inventory and Supply Management
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Quality Urgent Care
05.2023 - Current
Medical Assistant
Elite Women’s Health
05.2022 - 12.2022
Holly — Attendant
WhoaZone
06.2020 - 08.2021
Bachelor of Arts - Human Biology
University of Michigan Flint, Flint — College
High School Diploma -
Brandon High School
Certificate of Medical Assistance - Medical Assisting
U.S. Career Institute
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