Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paulina Romero

Los Angeles,,CA

Summary

Property Manager focused on maximizing ownership's bottom line, all while keeping tenants happy. Reports any major issues to property owners and takes initiative in finding workable solutions. Autonomous when minor issues on-site arise.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Property Manager

Schnitzer Properties
San Diego, CA
10.2023 - Current
  • Oversee lease administration by reviewing compliance, notification, updates, renewals, escalations, late charges, rent collection, statements, insurance compliance, and default notices.
  • Review monthly operating statements; look for variances and forward adjustments to accounting and share with VP.
  • Prepare and review quarterly status reports to include: Operations, maintenance and engineering, construction, leasing status.
  • Review and maintain annual budgets and operating financial reports to identify any variances and make recommendations for improving the net operating income and cashflow for each property.
  • Facilitate tenant CAM audits through final resolution.
  • Review and maintain property operating and maintenance contracts.
  • Periodically obtain competitive bids to continuously challenge costs and quality of operating services provided.
  • Communicate and prepare space for turnover(i.e., custodial, painting, carpet, utility (gas/electric) changeovers, ordering signage etc.).
  • Conduct move-in and move-out suite inspections with tenants prior to occupancy or upon expiration of lease, and complete related paperwork for security deposit refunds or closing out a tenant account on a timely basis.
  • Oversee construction and maintenance projects, i.e., tenant improvements and planned capital improvement projects.
  • Supervise day-to-day details of vendors, contractors, and subcontractors.
  • Assist with determining suitability of potential uses of tenants in specific buildings within portfolio.
  • Coordinate outside consulting services i.e., vendors, architects, engineers, contractors, and legal counsel, on related issues within financial parameters.

Assistant Property Manager

Schnitzer Properties
San Diego, CA
09.2020 - 10.2023
  • Maintain files for each assigned property that provides information on buildings, utilities, contractors, contracts, emergency procedures, property insurance, and other information necessary to operate each property.
  • Assist with the day-to-day activities meeting their deadlines and priorities (i.e. accounting timelines, ensuring the accuracy in new tenant set-up, coding and data entry of payables, work order time lines as it relates to tenant service, etc.)
  • Conduct move-in and move-out suite inspections with tenants prior to occupancy or upon expiration of lease, and complete related paperwork for security deposit refunds or closing out a tenant account on a timely basis.
  • Communicate and prepare space for turnover (i.e. rekey, janitorial, painting, carpet, utility (gas/electric) changeover(s), park specified signage etc.)
  • Authorize repairs and mobilize vendors.
  • Assist in preparation of annual budgets.
  • Review operating statements and aged receivables on an on-going basis and resolve discrepancies as required.
  • Track property budgets in order to meet financial obligations.
  • Assist in development and implement tenant relations program with team.
  • Respond and resolve tenant complaints in a timely and professional manner.
  • Inspect properties on a weekly/monthly basis for maintenance and tenant compliance measures.
  • Review Certificate of Insurance documents for all tenants and vendor contractors.
  • Contract with vendors regarding property operations such as landscaping, HVAC, grounds sweeping, parking lot, storm drain cleaning, electrical, plumbing, trash, etc.
  • Follow appropriate bid process, review information and analyze and award contract utilizing proper in-house signing authority procedures
  • Prepare appropriate spending approval forms (MSC) prior to awarding the work; prepare contracts for signature thereafter.
  • Track all MSCs and contracts.
  • Work with team members ensuring internal tasks and projects get completed on time.

PROPERTY ADMINISTRATOR

Cushman & Wakefield
Los Angeles
07.2018 - 09.2020
  • Administer operations to handle needs of more than 400 tenants in commercial Aclass building
  • Review property-related budgets, invoices and track costs
  • Decreased operating costs by 20% by implementing cost control procedures
  • Develop and maintain business relationships with tenants and establish consultative approach while promoting solution capabilities
  • Conduct inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs
  • Compile maintenance and repair requests for submission to engineering department and reach out to local contractors for bid proposals
  • Use strong negotiating talents to obtain reasonable fees from contractors for different jobs from mini blinds to chiller water valves.

Education

Bachelor of Arts -

University of California, Irvine

Skills

  • Advanced Yardi knowledge
  • Advanced Microsoft Office, Outlook, Google Drive
  • Financial budgeting and reporting
  • Fluent Spanish
  • Contract negotiation

Certification

  • Currently working on Real Estate Salesperson License courses.

Timeline

Property Manager

Schnitzer Properties
10.2023 - Current

Assistant Property Manager

Schnitzer Properties
09.2020 - 10.2023

PROPERTY ADMINISTRATOR

Cushman & Wakefield
07.2018 - 09.2020

Bachelor of Arts -

University of California, Irvine

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Paulina Romero