Paulina Snyder
Gambrills,MD
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
Work History
Sales Associate
Bboutique
186 Main Street Annapolis MD
03.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Recommended complementary purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for customers.
Team Member
Chick-fil-A Bowie
16503 Ballpark Rd Bowie MD
01.2019 - 02.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
No Degree -
Archbishop Spalding
8080 New Cut Rd Severn MD05.2024
Skills
- Product Sales
- Order Processing
- Payment Processing
- Promotional Support
- Inventory Control
- Cash Handling Accuracy
- Store Opening and Closing
- Conflict Resolution
- Reliable and Punctual
- Teamwork and Collaboration
- Customer Service
Accomplishments
- Achieved higher sales through effectively promoting merchandise through social media : Instagram, and Tik Tok
- Trained new sales associates.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Bboutique
03.2022 - Current
Team Member
Chick-fil-A Bowie
01.2019 - 02.2022
No Degree -
Archbishop Spalding