Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paulina Tarango

Santee,CA

Summary

Dedicated office assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

13
13
years of professional experience

Work History

Office Assistant

Jerry's Heating & AC
04.2018 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Maintained and updated office records, both digital and physical.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Handled payroll duties accurately ensuring all employees received their paychecks on time.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.

Claims Adjuster

David Morse & Ass.
01.2017 - 12.2017
  • Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
  • Examined claims forms and other records to determine insurance coverage.
  • Documented all investigation activity and presented reports to management.
  • Verified insurance claims and determined fair amount for settlement.
  • Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
  • Prepared summaries of damage, payments, and policy coverage.
  • Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
  • Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
  • Identified potential fraud indicators early in the investigation process, protecting company assets from potential losses due to fraudulent activity.

Claims Adjuster

Linda King & Associates
02.2011 - 12.2016
  • Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
  • Examined claims forms and other records to determine insurance coverage.
  • Documented all investigation activity and presented reports to management.
  • Verified insurance claims and determined fair amount for settlement.
  • Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
  • Achieved cost savings through successful subrogation efforts, recovering funds from responsible parties in various claims scenarios.
  • Prepared summaries of damage, payments, and policy coverage.
  • Provided exceptional customer service during emotionally difficult situations for policyholders following accidents or natural disasters.
  • Evaluated insurance policies and analyzed damages to determine coverage.
  • Established relationships with clients and insurance companies to foster timely claims resolution.
  • Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
  • Substantiated legitimate claims and denied unjustified claims.
  • Answered customer questions regarding deductibles.
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.

Education

Associate of Arts -

Southwestern College
Chula Vista, CA
06.2005

High School Diploma -

Sweetwater High School
National City, CA
05.2001

Skills

  • Customer Service
  • Data Entry
  • File Organization
  • Organizing and Categorizing
  • Office Administration
  • Mail handling
  • Professional and mature
  • Scheduling appointments
  • Clerical Support
  • Filing and data archiving

Languages

Spanish
Native or Bilingual

Timeline

Office Assistant

Jerry's Heating & AC
04.2018 - Current

Claims Adjuster

David Morse & Ass.
01.2017 - 12.2017

Claims Adjuster

Linda King & Associates
02.2011 - 12.2016

Associate of Arts -

Southwestern College

High School Diploma -

Sweetwater High School

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Paulina Tarango