Paulina "Lily" La Bare
Brea,CA
Summary
Skilled technical writer with background in developing comprehensive documentation that simplifies complex information for the U.S Navy. Specialize in creating user manuals, and online documentation that enhance user understanding and efficiency. Strengths include strong research abilities, adaptability to diverse technical fields, and capability to work collaboratively with development teams to produce accurate, user-friendly content.
Contributed significantly to projects by improving document quality and accessibility, leading to increased user satisfaction and reduced support inquiries. Met deadlines on time and in budget. Resourceful Senior Technical Writer known for high productivity and efficient task completion. Specialize in technical documentation, process improvement, and content management systems. Excel in clear communication, creativity, critical thinking, and teamwork to achieve project goals. Self-motivated and organized to work independently under minimal supervision. Up to date on technological and product developments, including universal specifications relevant to technical writing.
Overview
26
26
years of professional experience
Work History
Engineering Senior Technical Writer
L3Harris
Anaheim, CA
09.1997 - 09.2023
- Maintained professional and technical knowledge by attending workshops, seminars and lectures
- Established and maintained an organized documentation library for easy access and reference
- Created user documentation for various materials and developed how-to guides and instruction manuals
- Edited content for grammar, punctuation, clarity and organization
- Conducted interviews with subject matter experts to gather technical information for documentation
- Analyzed user feedback and analytics to identify areas for improvement in documentation
- Proofread documents prior to final publishing or distribution
- Used a variety of documentation tools and platforms to create, manage, and publish content
- Arranged for publication, printing and distribution of writing
- Reviewed published materials and recommend revisions or changes in scope, format, content and methods
- Edited documents for grammar, clarity, content and formatting
- Developed and wrote technical documentation for products.
- Completed writing assignments according to set standards regarding order, clarity, conciseness, style and terminology
- Collaborated with teams on product development and implementations
- Consulted with internal stakeholders on document structure and content layout
- Trained new employees on company's writing standards and procedures.
- Developed and authored technical information for internal and external use
- Updated instruction booklets and publications
- Collaborated with software developers and engineers to gather product information for documentation
- Gathered and translated scientific and technical information into written consumer material
- Managed multiple simultaneous projects while adhering to tight deadlines and tight budgets
- Provided guidance to junior writers on improving their writing skillset
- Selected various graphics to accompany written material
- Analyzed developments in specific fields to determine need for revisions in previously published materials
- Participated in product development meetings to ensure alignment between documentation and product capabilities
- Revised, edited, and updated technical documents and manuals based on product updates and user feedback
- Participated in project meetings as an active contributor of ideas
- Managed documentation projects from concept to completion, adhering to strict timelines and quality standards
- Analyzed customer feedback to identify areas needing improvement in documentation
- Developed, revised and maintained technical documents including user guides, tutorials, installation instructions and process documents.
- Created diagrams, charts, and illustrations to complement text and enhance understanding
- Collaborated with engineers, product managers and instructional designers in development of internal and external user manuals
- Maintained open communication with project stakeholders to ensure technical documentation met all requirements and expectations
- Engaged with customer support teams to identify common user issues and reflected solutions in documentation
- Created templates that could be used by other writers in the department
- Collaborated with engineering teams to ensure understanding of product functionality and design requirements
- Drafted technical documentation and white papers to present company's technology
- Assessed and addressed legal and regulatory requirements in technical documentation to ensure compliance
- Secret Level clearance
- Developed comprehensive user manuals and documentation for software applications, ensuring clarity and ease of use
- Drafted diagrams, illustrations and flowcharts to make complex concepts easier to understand
- Used various software and tools to streamline processes and optimize performance
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Approached customers and engaged in conversation through use of effective interpersonal and people skills
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively
- Exceeded customer satisfaction by finding creative solutions to problems.
- Achieved cost-savings by developing functional solutions to problems
- Provided support and guidance to colleagues to maintain a collaborative work environment
Education
Some College (No Degree) - Oceanography
Long Beach State (CSULB)
Long Beach, CASome College (No Degree) - Technical Writing
California State University, Fullerton
Fullerton, CASome College (No Degree) - Marine Science
Orange Coast College
Costa Mesa, CASome College (No Degree) -
Diversity Training
Anaheim, CASome College (No Degree) -
Ethics Training
Anaheim, CASexual Harassment Training
Anaheim, CASecret Security Training
Anaheim, CAStatic Electricity Discharge Training
Anaheim, CACode of Conduct Training
Anaheim, CASkills
- Technical documentation
- Content management
- Template Builder
- Editing and proofreading
- Collaboration with teams
- Training and development
- Information gathering
- Data analysis
- Document organization
- Graphics creation
- Document repository management
- Information architecture design
- Subject matter expert interviews
- Project management expertise
- Industry-specific terminology
- Continuous improvement mindset
- Version control systems usage
- Style guide adherence
- Technical editing
- Document formatting
- Editing
- Content strategy
- Version control
- User manual maintenance
- Testing plan development
- Technical research
- Instruction writing
- Desktop publishing
- Process documentation
- Distribution
Affiliations
- Visual artist
- Volunteer at Community non-profit Art Gallery in Long Beach, Ca
- Volunteer at Community Effort Animal Rescue in Littlerock, Ca
- Volunteer at St. Simon & Jude Catholic Church in Huntington Beach, Ca
Accomplishments
- Microsoft Super User/Trainer
- Taught Technical Writing Techniques to L3 Harris Engineers and Technicians
- Received Technical Writing Scholarship through the Orange County Society of Technical Writers
Timeline
Engineering Senior Technical Writer
L3Harris
09.1997 - 09.2023
Some College (No Degree) - Oceanography
Long Beach State (CSULB)
Some College (No Degree) - Technical Writing
California State University, Fullerton
Some College (No Degree) - Marine Science
Orange Coast College
Some College (No Degree) -
Diversity Training
Some College (No Degree) -
Ethics Training
Sexual Harassment Training
Secret Security Training
Static Electricity Discharge Training
Code of Conduct Training
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