Pauline Abraham
Lawton,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Supervisory Contract Specialist
Mission and Installation Contracting Command
Fort Sill , OK
2003.09 - 2023.10
- Reviewed requests for proposal to determine appropriate actions needed to meet customer requirements.
- Maintained records of all contract documents in a secure filing system.
- Monitored and tracked performance of contractors to ensure compliance with contractual obligations.
- Developed strategies to maximize cost savings while maintaining quality standards.
- Resolved conflicts between supplier and contractor performance issues, customer needs, and budget constraints.
- Ensured adherence to company policies and procedures related to contracting activities.
- Conducted research into potential vendors and suppliers in order to identify best value solutions for assigned projects.
- Verified accuracy of invoices submitted by contractors prior to payment processing.
- Provided guidance on contractual interpretation when requested by internal stakeholders.
- Participated in meetings with internal stakeholders to discuss proposed changes or modifications required for existing contracts.
- Assessed contractor performance against established criteria, such as delivery schedules or quality specifications.
- Managed the contract life cycle from initiation through closeout, including renewals and extensions.
- Served as primary point of contact for external customers in regards to contracted services provided by the organization.
- Prepared reports detailing contractor performance metrics on a regular basis.
- Coordinated with various departments throughout the organization on contractual matters.
- Drafted and negotiated contracts, ensuring terms comply with applicable laws and regulations.
- Developed processes and procedures related to contract administration activities.
- Maintained a database of approved vendors and suppliers for future reference purposes.
- Trained staff on contract management systems and procedures.
- Evaluated bids received from prospective contractors in order to select the most advantageous offer.
- Developed contract templates and updated policies and procedures to maintain contracting consistency.
- Reviewed proposed contracts against established policies, guidelines and legal requirements to identify critical issues.
- Identified and mitigated business and legal risks in prospective and existing contracts.
- Established clear review process throughout contract period to assess performance against expectations and requirements.
- Prepared and negotiated numerous multi-million dollar awards for service and construction contracts.
- Investigated and resolved compliance problems with independent approach focused on implementing and maintaining sound practices.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Reviewed completed work to verify consistency, quality and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assigned work and monitored performance of project personnel.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Produced thorough, accurate and timely reports of project activities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Analyzed business performance data and forecasted business results for upper management.
- Proposed or approved modifications to project plans.
- Created and managed budgets for travel, training and teambuilding activities.
- Investigated customer complaints regarding contractor performance or services rendered.
Education
Bachelor of Accounting - Accounting
Cameron University
Lawton, OK2003-05
Skills
- Contract Administration
- Technical Knowledge
- Contract Compliance
- Cost Control
- Business Administration
- Schedule Management
- Employee Development
- Project Planning
- Customer Service
- Budget Management
- Process Improvement
- Policy Administration
- Staff Management
- Contract Negotiation
- Problem-Solving
- Professionalism
- Performance Evaluation
- Staff Development
- Team Development
- Interpersonal Skills
- Adaptability
- Professional Demeanor
- Financial Management
- Documentation and Reporting
- Computer Skills
- Organizational Skills
- Onboarding and Orientation
- MS Office
- Teamwork and Collaboration
- Staff Training
- Employee Coaching and Mentoring
- Team Leadership
- Reliability
- Customer Relationship Management
- Adaptability and Flexibility
- Attention to Detail
- Problem Resolution
- Budget Administration
- Time Management
- Performance Tracking and Evaluation
- Multitasking
- Work Planning and Prioritization
- Idea Development and Brainstorming
- Analytical Skills
- Problem-Solving Aptitude
- Active Listening
- Written Communication
- Performance Evaluations
- Technical Proficiency
- Good Judgment
- Scheduling and Coordinating
- Strategic Planning
- Negotiation and Conflict Resolution
- Team Collaboration
- Training and Development
- Professional and Courteous
- Team Building
- Excellent Communication
- Task Delegation
- Schedule Oversight
- Self Motivation
- Positive Attitude
- Decision-Making
- Preventive Maintenance
- Goal Setting
- Relationship Building
Timeline
Supervisory Contract Specialist
Mission and Installation Contracting Command
2003.09 - 2023.10
Bachelor of Accounting - Accounting
Cameron University
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